Global Sourcing Manager - Business Process Outsourcing (BPO) (f/m/x)

Job Description:

Global Sourcing Manager - Business Process Outsourcing (BPO) (f/m/x)

in Mars Global Service

Procurement Department

Location: Warsaw

Hybrid working

* Fully virtual recruitment experience *

Join Mars as a Global Sourcing Manager - Business Process Outsourcing (BPO) and play a key role in shaping our global supplier strategy across Business Process Outsourcing and Managed Services categories. In this role, you will partner with senior stakeholders across Finance, Digital Technologies, P&O and other corporate functions to deliver value, drive innovation, optimize costs, and manage strategic supplier relationships. This is a global, individual contributor role offering significant exposure to senior leaders, strategic partners, and complex sourcing initiatives across a dynamic international environment.

What will be your key responsibilities?

• Lead strategic sourcing activities for the global BPO and Managed Services category.
• Develop and execute sourcing strategies that deliver business value, cost optimization, risk mitigation, and operational excellence.
• Manage the full procurement lifecycle, including supplier selection, RFP/RFQ processes, contract negotiations, and supplier onboarding.
• Own and manage a portfolio of global supplier agreements, ensuring commercial value, compliance, and strong governance.
• Build and maintain effective relationships with key suppliers and strategic partners to drive performance and innovation.
• Partner with senior stakeholders across Finance, Digital Technologies, Human Resources, Procurement and other business functions to understand business needs and translate them into sourcing solutions.
• Identify opportunities for cost savings, process improvements, and value creation within existing contracts and supplier relationships.
• Support integration of sourcing activities related to acquisitions, organizational changes, and new business initiatives.
• Contribute to supplier relationship management (SRM), category planning, and continuous improvement initiatives.
• Work effectively in a fast-paced, global and agile environment with multiple stakeholders and competing priorities.

What are we looking for?

• 3-5 years of Experience in Business Process Outsourcing (BPO), Managed Services, or other in strategic sourcing for Indirect Categories (specifically IT, Software, Professional Services, or Digital Sourcing).
• Strong procurement expertise across sourcing, contract management, commercial negotiations, and supplier relationship management.
• Experience in Category Management and/or Supplier Relationship Management (SRM).

• Proven experience working with senior stakeholders in a complex business environment.
• Experience collaborating within regional or global teams and managing relationships across multiple functions and geographies.
• Strong vendor and supplier management experience, including engagement with strategic partners.
• Excellent communication, influencing, and stakeholder management skills.

• Highly organized and structured, with the ability to manage multiple priorities simultaneously.
• Ability to work effectively in a global, matrix organization.
• Strategic mindset with the ability to identify opportunities for value creation beyond transactional procurement.

• Fluent English, both written and spoken.

What can you expect from Mars?

• Permanent contract of employment as from the start.
• Attractive financial conditions including bonuses.
• We will also look after your safety and well-being by offering you rich benefits package including life insurance, Employee Assistance Program fully covered by Mars, and private medical care, MultiBenefit Program and lunch card.
• Extra savings scheme to support You in long perspective.
• Support in career building through personalized development plan.
• On-line shop with attractive discounts on our products that Your family and friend are going to love.
• Possibility to participate in volunteering initiatives during working hours.
• A modern and pet friendly office in the City Center (Zlote Tarasy building).

Apply now and upload you profile in English

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