Global Q&FS Systems & Performance Lead

Job Description

Job Description:

Global Q&FS Systems & Performance Lead

Salary from £40,000

Paddington/Slough office - Hybrid

We have a fantastic opportunity for a Global Q&FS Systems & Performance Lead to join us here at Mars! You'll lead the processes necessary to drive implementation, improvements, maintenance, and optimization of the Corporate Q&FS systems.

Your role plays a key role in data reporting and analysis to drive continuous improvement in our quality culture and metrics. This is a hybrid role with weekly presence expected in SLO/PAD offices.

What are we looking for?

• Bachelors/Masters Degree in Food Science, Engineering, Chemistry or equivalent OR relevant experience
• Proven experience in the food or feed industry
• Systems experience desired SAP Knowledge
• Experience within project management
• Track record of building collaborative and cross-functional relationships

Corporate and Segment Q&FS Systems

• Implement and maintain (as key link into IT services (MGS) and Corporate Q&FS) key Corporate Q&FS systems that enable Q&FS to work in an effective and efficient way, fully leveraging visibility and transparency of QMS.
• Initiate gap analysis of existing deployment of Q&FS Systems in Food when needed. Segment E2E Process owner for Quality Platforms (Incl. Atlas Market Traceability, T&C & ITR, Nexus and Salesforce CQP & MRA NG).
• Support cross-functional Functional Experts, and Segment Key & End Users with escalations, CI Projects and deployment of existing capabilities. Provide input to develop new Corporate Q&FS capabilities.
• Responsible for Segment specific Q&FS Systems / capabilities.
• Represents QFS with MGS, R&D and other functions for Q&FS systems related projects and QFS metrics
• Leads the deployment of corporate and segment QFS systems, tracks effectiveness of new systems and continuously Improves the segment performance on systems usage
• Responsible for building system capabilities In the segment Drives the annual prioritisation of systems projects and segment roadmap
• Supports with providing access to new businesses (M&A) on QFS systems and metrics

Performance & Metrics Management

• Segment Quality Metrics reporting lead - Leads Quality Reporting, Trending and Analysis to support the segment continuous improvement.
• Support with establishing quality performance trackers to track internal audits, management review outputs, FAB and strategy trackers
• Supports generating segment quarterly quality management review and corporate review by compiling performance metrics and KPIs
• Own and drive improvement in the consumer contact process in food (from Quality side). Drive visibility and reporting on complaint trending and effectiveness in the complaints process.
• Deliver periodic CPM-reports within the Global Food business and deliver quarterly Q&FS Global Food metrics and report to Mars Inc
• Supports Q&FS and Supply in their actions to ensure CPM, RFT and other KPIs reporting is done according to metrics definitions (including training)
• Leverage data to drive Quality Management program governance and compliance. Provide input into Target setting and Q&FS Metric evolution on an annual basis.
• Own and drive data quality improvements in the segment

What can you expect from Mars?

• Work with over 130,000 diverse and talented Associates, all guided by The Five Principles.
• Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
• Best-in-class learning and development support from day one, including access to our in-house Mars University.
• An industry competitive salary and benefits package, including company bonus.

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Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.