Global Process Lead Manufacturing & Quality

Job Description

Job Description:

Pet Nutrition (PN) is the most vibrant category in the FMCG sector. As we work to transform this exciting category, a new program, Shepherd, has been mobilized by the Mars PN leadership team. Shepherd is focused on the accelerated creation and implementation of a next generation ERP for Pet Nutrition. Much more than a simple “Lift and Shift,” this program will undertake a major process simplification and harmonization scope as we digitally transform our business.

Shepherd is focused primarily on four mega process areas: Finance, Source to Pay (procurement and vendor mgmt.), Plan to Fulfill (supply chain planning, manufacturing and distribution), and Lead to Cash (order processing and payment). This transformation requires thought leadership, quality decision making, deep technical know-how, and an ability to navigate complex business challenges while applying a holistic and multi-disciplinary approach to each of these mega processes.

As part of Shepherd, a new role has been created to lead the representation of business requirements for the Plan to Fulfill during the ERP transformation: the Global Manufacturing Execution Process Lead (Pet Nutrition). The Global Process Lead (GPL) is an individual who owns an end-to-end process across functional silos, geography and business unit boundaries. It includes radical process simplification and cross-segment collaboration in standardization efforts in order to build agile and resilient supply chain in Mars. The GPL is accountable for working directly with the systems integrator in designing the global process template for their respective process area, including the future needs of the business, system capabilities, and external best practices. They are responsible for the development of the business case, ensure unit buy-in and sign-off on business architecture and process design.

This role will focus on Manufacturing Execution with the following functions in scope:

• Production Execution: manufacturing and quality.
• Supply chain, Manufacturing Execution and Logistics collaboration: S&OP+ management, S&OE, interdependencies between Demand and Supply Planning and other functions.
• Overlaps with other functional areas like Supply Chain planning, Logistics operations, Finance, etc.

The Global Manufacturing Execution Process Lead will cooperate with consultants that will drive the work with ERP transition as well as cross segment teams that will be responsible for transition in their segments across all geographies. Collaboration will also be necessary within Pet Nutrition different functional areas identified as transition scope. After transition design is completed, collaboration will be required with Regional deployment teams. This role is the enabler providing critical support for change towards supply chain efficiency

What are we looking for?

• Proven experience working in Digital Technology related roles, including experience with large scale ERP programs at Fortune 100 firms in the CPG or adjacent industries.
• Proven strategy, planning, delivery, governance and people and org management skills, capability, and experience.
• Customer focused with demonstrated ability to form productive relationships with business leaders, DT personnel and project leaders.
• Proven track record of delivering results in the following areas: Business-led transformations, IT Program management, SAP template build and industrialised deployment.
• Deep understanding of the end-to-end Plan to Fulfill process, challenges and value drives (prefereably in a CPG context).
• Thourough understand of interlinkeages and interdepencendes of Plan to Fulfill with other business functions including Finance, Manufactuing, Supply chain, Logistics and sales.
• Experience in owning the end-to-end process in a large-scale multinational company.
• Experience in working with multiple vendors to fulfil resourcing needs.
• Deep understanding of business drivers / processes and ability to relate segment priorities to associated technology
• Ability to educate non-digitally savvy leadership & staff, working across multiple levels.
• Learning agility and desire to learn new technology and business capabilities.
• Strong problem analysis, negotiating and influencing skills.
• Executive stakeholder communications experience.

• Proven track record to get things done in a matrixed organization – including the ability to influence without authority.

What will be your key responsibilities?

• Assume global ownership for formulating strategy, designing processes, and overseeing the implementation across Manufacturing Execution and Quality within PN.
• Analyze internal and external leading practices and benchmarks, developing a transformation roadmap based on agreed KPI performance for the processes.
• Take responsibility for defining the entire end-to-end business process and supporting technology for PN, collaborating closely with relevant stakeholders across the full Mars Inc. organization.
• Drive process standardization, bringing PN in line with wider Mars Inc., and recommending decisions where PN-specific customizations are permissible and overseeing market-deployment through indirect teams (which will be led by regional teams).
• Work closely with Royal Canin (RC) Manufacturing Execution and Quality Lead to agree on key elements of design and process standardization and harmonization to ensure consistency in financial processes across PN and RC driving synergies at a Petcare level.
• Work closely with the PMO team and provide input to the overall Program workstream budgets/ status reporting, etc.
• Work closely with the Master data workstream and the RC to co-define the master data strategy, data model and data governance for data objects in Supply Chain Planning scope.
• Partner with the DT team and Deployment teams to develop deployment roadmaps and manage the Global template for PN Manufacturing Execution and Quality.
• Partner with SMEs to align and provide “hands-on” inputs into the configuration of the ERP.
• Support regional deployment teams as needed.
• Partner with other GPOs and GPLs on ERP Transformation LT to ensure the E2E processes are developed with clear vision.
• Define and maintain the process and control standards documentation for Manufacturing Execution and Quality, including building process-level controls based on internal standards.
• Identify, strategize, and implement transformation projects to meet desired objectives.
• Make decisions on delivery model strategies for processes, collaborating with broader leadership teams on location and sourcing strategies.

What can you expect from Mars?

• Work with over 130,000 diverse and talented Associates, all guided by the Five Principles.
• Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
• Best-in-class learning and development support from day one, including access to our in-house Mars University.
• An industry competitive salary and benefits package, including company bonus.

This role is a project-based transformation role and has a current expected end date of 3 years. As we move closer to the date, we will work with you to explore other opportunities for employment within the Mars family of companies. If a suitable alternative role is not available at that time, your employment will end.

#LI-Hybrid #TBDDT

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.