Job Description:

Job Purpose/Overview

To support our strategic ambition of serving 40m pets and generating $10b NSV by 2030, this role serves as a direct digital business partner and technology delivery lead across major regional enterprise functional domains.

The EOS APAC DT Director shapes functional digital roadmaps, governs digital investment execution, and directs operating model transitions within the Asia Pacific Business Transformation Office (BTO) to ensure technology operates as a strategic business enabler.

This role is directly accountable for the performance, delivery, and capability development of a team of technical/solution analysts/specialists and project managers. The position oversees deployment across core ERP (SAP S/4 HANA), order management systems, master data management (MDM), end-to-end planning, customer service, field execution and digital commerce platforms to drive business agility and operational efficiency.

Key Responsibilities

1.Domain knowledge:

Direct Digital Business Partnership: Serve as the strategic digital business partner across major APAC enterprise operational domains, partnering with functional stakeholders to unlock competitive advantage.

Functional Digital Roadmaps: Shape, maintain, and execute multi-functional digital deployment roadmaps across Lead-to-Cash, Source-to-Pay, Plan-to-Fulfill, Record-to-Report and Sustainability end-to-end processes, translating overarching segment strategies into phased, executable delivery milestones.

Investment Portfolio Governance: Govern regional project portfolio investments, tracking capital allocations and project budgets to ensure digital capabilities yield measurable ROI and operational efficiency.

2.Leadership, People Management, & Organizational Design

People Leadership: Provide direct leadership, coaching, and performance management to a team of at least 12 direct Associates, overseeing first-line managers, and experienced technical specialists.

Team Performance & Delivery: Accountable for the operational performance, quality, and output volume of the regional deployment discipline, adapting team resources to resolve bottlenecks.

Organizational Development (OD): Define clear roles and responsibilities within the team, identify skill gaps, and proactively plan for future organizational design and capability needs.

Technical Guidance: Provide in-depth technical, architectural, and analytical guidance to team members, cross-functional peers, and regional business leads during novel or complex deployment scenarios.

3.Operating Model Transitions & Deployment Execution

Operating Model Transitions: Direct complex operating model transitions across European markets, standardizing processes and embedding digital tools into daily commercial and supply operations.

E2E Deployment Oversight: Control work plans, schedules, risk registers, and project estimates for large-scale implementations (SAP, Finance and Commercial common edge systems, OMS, MDM, Pricing Engine, Salesforce.com).