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Mars UK • AUS-Victoria-Melbourne | Australia

Customer Marketing Manager - 12 Month Fixed Term Contract

Employment type:  Contract
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Job Description

Job Description:

Here at Royal Canin we are passionate about cats and dog and have an exciting opportunity for a Customer Marketing Manager – Pet Professional (PRO) on a 12 month fixed term basis.

In this role you will be responsible for the development and deployment engaging customer related marketing activities that drive brand awareness and engagement with our customers. These include Shelter and Rescue Customers, as well as Breeder and Boarding Customers across ANZ with a focus on our Royal Canin® and Eukanuba™ brands.

This is a highly varied role which works closely all teams across our business including Cross Pillar Marketing Teams, Corporate Affairs, Sales and Supply, and would suit someone with a genuine interest in learning all aspects of the business as it relates to our Pillar.

What's exciting about this role is that it’s a great platform from which to create a long-term career within a business where you can live and breathe your development through great tools and support as well as through collaboration and engagement with an amazing diverse sales team for even greater support.

What are we looking for?

  • Consumer Goods experience including NPD and Product Launches
  • Marketing generalist with experience across traditional marketing, digital and social, ideally with a Bachelor’s in Marketing
  • Highly organised and detail orientated
  • Creative with a knack for processes coordination, and a passion for pets!

What will be your key responsibilities?

  • Manage and activate the PRO Marketing & Promotional calendar across our shelter and rescue groups
  • Plan & Manage the content calendar and execution within our Key Account Shelters.
  • Manage all New Product Development requests and launches within our Pillar
  • Development and creation of all marketing materials including print, digital, signage and POS.
  • Ensure marketing activities are within budget and correct processes are followed for purchase orders and approvals
  • Work closely with the PRO Pillar Lead to develop engaging event concepts and focus’s
  • Work cross pillar to leverage Health Marketing activities for PRO

What can you expect from Royal Canin?

  • Pet focused culture where we put the health of cats and dogs first
  • Awarded #4 (over 1000 employees category) in the 2020 Best Places to Work study by Great Place to Work Australia;
  • Genuine focus on your development with access to world class training;
  • Global health and wellbeing program to support work-life balance;
  • Opportunity to make a difference with our volunteer and ambassador program
Apply now

Company benefits

Open to part-time employees
Open to job sharing
Open to compressed hours
Sabbaticals
Enhanced maternity leave – 26 weeks at 90% pay
Enhanced paternity leave – 26 weeks at 90% pay
24 days annual leave + bank holidays
“Pawternity” leave
Pregnancy loss leave
Bank holiday swaps
Shared parental leave
Adoption leave
Family health insurance
Pregnancy support
Neo-natal leave
Faith rooms
Meditation space
Dog friendly office
Dog friendly co-working space
Annual bonus
Employee discounts
Cinema discounts
Referral bonus
Joining bonus
Cycle to work scheme
Electric Car Salary Sacrifice
Enhanced pension match/contribution
Theme park discounts
Lunch and learns
In house training
Learning license
Studying sabbaticals
Open to part time work for some roles

Working at Mars UK

Company employees:

4,000 In the UK

Gender diversity (m:f):

57:43

Hiring in countries

Argentina

Australia

Austria

Belgium

Brazil

Bulgaria

Canada

China

Czechia

Denmark

Egypt

France

Germany

Awards & Accreditations

1st - Most Family Friendly Company

1st - Most Family Friendly Company

Flexa awards 2026
3rd - Best Workplace Benefits

3rd - Best Workplace Benefits

Flexa awards 2026
Most loved - Large companies

Top 5 - Most loved - Large companies

Flexa awards 2026
Best Work-Life Balance

Top 10 - Best Work-Life Balance

Flexa awards 2026
1st - Most Family Friendly Company

1st - Most Family Friendly Company

Flexa awards 2025
2nd – Pet Friendly

2nd – Pet Friendly

Flexa awards 2025
Most Flexible Company

Top 5 - Most Flexible Company

Flexa awards 2025
Most Inclusive Company

Top 5 - Most Inclusive Company

Flexa awards 2025
Best Work-Life Balance

Top 10 - Best Work-Life Balance

Flexa awards 2025
Best Career Progression

Top 10 - Best Career Progression

Flexa awards 2025
Best Workplace Culture

Best Workplace Culture

Flexa awards 2025
Best Workplace Benefits

Best Workplace Benefits

Flexa awards 2025
1st – Large companies

1st – Large companies

Flexa100 2024
Consumer Goods

Consumer Goods

Industry awards 2023
3rd – Large companies

3rd – Large companies

Flexa100 2023
Retail & Ecommerce

Retail & Ecommerce

Industry awards 2022

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