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Mars UK • USA-Arizona-Phoenix | USA-Tennessee-Franklin | United States of America

Customer Manager, Regional Grocery

Employment type:  Full time
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Job Description

Job Description:

Title: Customer Manager, Regional Grocery

Locations: Franklin, TN or Phoenix AZ

Workstyle: Onsite

Workstyle: Onsite (In office 5 days a week)

Mars does not sponsor visas for this role. This position is not eligible for relocation benefits

The Customer Manager, Regional Grocery serves as the face of our company to a number of customers across our Grocery West sales territory. The ongoing goal is to develop strong relationships with each of them to unlock mutual, profitable growth for both sides. This role will be responsible for leading the development and execution of key account strategies across our full portfolio of products (dog and cat).

What are we looking for?

  • Bachelor’s Degree

  • 2+ years with customer/account manager or analyst experience, including direct customer interaction.

  • Successful experience building collaborative relationships within immediate team and across key stakeholders.

  • Ability to understand complex data sources to develop and influence customer strategies.

What will be your responsibilities?

  • Achieve business objectives by building highly effective customer relationships that drives mutual growth thru assortment, merchandising, pricing, and promotion

  • Leads projects across the immediate Grocery team as well as alongside cross functional teams to identify opportunities and collaborate on solutions

  • Owns and manages the development of the financial forecast to deliver annual company objectives

  • Leverages complex data sources to improve decision quality, as well as influence internal and external stakeholders.

What can you expect from Mars?

  • Work with over 130,000 diverse and talented Associates, all guided by The Five Principles.

  • Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.

  • Best-in-class learning and development support from day one, including access to our in-house Mars University.

  • An industry competitive salary and benefits package, including company bonus.

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Company benefits

Open to part-time employees
Open to job sharing
Open to compressed hours
Sabbaticals
Enhanced maternity leave – 26 weeks at 90% pay
Enhanced paternity leave – 26 weeks at 90% pay
24 days annual leave + bank holidays
“Pawternity” leave
Pregnancy loss leave
Bank holiday swaps
Shared parental leave
Adoption leave
Family health insurance
Pregnancy support
Neo-natal leave
Faith rooms
Meditation space
Dog friendly office
Dog friendly co-working space
Annual bonus
Employee discounts
Cinema discounts
Referral bonus
Joining bonus
Cycle to work scheme
Electric Car Salary Sacrifice
Enhanced pension match/contribution
Theme park discounts
Lunch and learns
In house training
Learning license
Studying sabbaticals
Open to part time work for some roles

Working at Mars UK

Company employees:

4,000 In the UK

Gender diversity (m:f):

57:43

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Awards & Accreditations

1st – Family Friendly

1st – Family Friendly

Flexa awards 2025
2nd – Pet Friendly

2nd – Pet Friendly

Flexa awards 2025
Flexible

Flexible

Flexa awards 2025
Diversity and Inclusion

Diversity and Inclusion

Flexa awards 2025
Work-Life Balance

Work-Life Balance

Flexa awards 2025
Career Progression

Career Progression

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Culture

Culture

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Benefits

Benefits

Flexa awards 2025
1st – Large companies

1st – Large companies

Flexa100 2024
Consumer Goods

Consumer Goods

Industry awards 2023
3rd – Large companies

3rd – Large companies

Flexa100 2023
Retail & Ecommerce

Retail & Ecommerce

Industry awards 2022

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