Customer Activation Specialist

Job Description

Job Description:

Job Description:

• As Customer Activation Specialist, this role is about being responsible for Activation strategy deployment and tailoring of activation plans together with cluster One Demand team and local Customers.

• The person on this role is aimed to drive cluster EBAs and local TMAs activations, taking specifics of a local market for more customer centricity and actionability in activity development

What are we looking for?

• 2+ years relevant experience in Trade/Customer/Shopper Marketing or Sales in FMCG or at Key Retailers' side

• English – Upper intermediate, Romanian - Native

• Experienced in MS Office programs (SAP/Ariba - nice to have)

Skills & Competencies:

• Business Acumen (Understanding of Cluster specifics, FMCG market and Customers environment)

• Project leadership and Action Planning

• Efficient team player

• Work processes optimization

• Drives for result & actionability

• Balancing internal & external stakeholders

• Collaborates effectively

What will be your key responsibilities?

• Close cooperation with local Demand and Sales teams to ensure seamless execution across all key processes

• Managing the execution quality of national activities (EBAs) at customer level

• Full ownership of localized Customer Activations (TMAs) and customer-tailored selling stories

• Managing customer-specific temporary displays and POSM production, leveraging both cluster and local toolkits.

• Collecting and translating local customer needs into actionable requirements, including alignment with One Demand during annual planning

• Serving as the owner of Activity Booster Meetings as a critical alignment input for the S&OP+ process, as well as representative of CA function into other S&OP+ cycle forums (incl. feeders)

• Managing the local Consumer Promo budget

• Representing the CE CA team in assigned cross-market projects and driving cluster-level initiatives from a local perspective, ensuring consistency, collaboration, and high execution standards across markets

What can you expect from Mars?

• Work with diverse and talented Associates, all guided by the Five Principles.

• Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.

• A strong focus on learning and development support from day one, including access to our in-house Mars University.

• An industry competitive salary and benefits package, including company bonus.

Please, apply with English CV only