Warehouse Management System (WMS) Superuser - Fixed Term Contract

Job Description

At Maersk, we are on a revolutionary journey to simplify global trade, which will give us the chance to offer a major impact on the world economy, and on your career. At Maersk we want to be a true integrator of container logistics connecting and simplifying our customers’ supply chain through global end-to-end solutions. We count on our diverse people to make it happen.

We are proud of our diversity and see it as a genuine source of strength for building high performing teams.

By Joining Maersk, you will become part of the global family of the company that moves 20% of global trade everyday all the way, where one of our core values is Our Employees. It goes without saying that we value diversity: we thrive on the diversity of our talent in all its forms, and we see it as a strength in building high-performance teams across brands, cultures, and locations.

We have a Warehouse Management System (WMS) Superuser role at our East Midlands Gateway site, we have roles to cover three shifts of 6am-2pm, 2pm-10pm and a night shift of 10pm-6am.

The WMS Superuser is responsible for the smooth operation of the warehouse processes. The role involves maintaining, streamlining, and enhancing the Warehouse Management System (WMS) including the training out of new processes. This role demands a high level of technical acumen, problem solving skills, and an understanding of warehouse operations. The WMS superuser is the onsite specialist and go to person for WMS related issues, both systemic and operationally.

Key Responsibilities

• Manage and maintain the WMS, ensuring its optimal performance.
• Functional support for the Operations teams
• Diagnose and resolve issues
• Analyse system data to improve warehouse efficiency and productivity.
• Provide training to warehouse staff on WMS operations.
• Look for process deviation and implement corrective actions
• Support the resolution of any system issues promptly, working with the central IT team
• Work closely with IT and warehouse teams to implement new system features.
• Prepare regular reports on system performance and improvements.
• Support User acceptance testing for all new WMS implementation
• Work with the training teams to Create process flows and systemic work instructions/S.O.P.s
• Communicate with internal and external customers including attending weekly and adhoc meetings
• Any other duties deemed necessary to fulfil the role

Skills and Experience

• IT skills / Excel / PowerPoint / Word
• Analytical approach
• Ability to manage change with multiple stakeholders internally and externally
• Developing and delivery of recommendations
• Proven experience (min 3 years) with WMS or similar systems
• Strong technical and problem-solving skills
• Excellent knowledge of warehouse operations and processes
• Ability to train and support users in a system environment
• Excellent communication skills, both written and verbal
• Ability to work under pressure and meet deadlines

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Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.