Training Manager

Job Description

APM Terminals

Role Purpose & Impact
The Future Capabilities Training Manager will ensure APM Terminals Elizabeth is equipped with the skills and knowledge required to lead and operate the future state of terminal operations. This role acts as a critical bridge between technical/process changes and employee adoption, enabling a workforce ready to succeed in a modernized operational setup.

This role will deliver a workforce ready to succeed in the future operational setup, ensuring smooth adoption of new technologies and processes while embedding a culture of continuous learning.

Deliverables

• Training strategy and delivery plan.
• Comprehensive training materials for the organization and labor workforce.
• KPIs and reporting dashboards for training effectiveness.

Key Responsibilities

• Needs Assessment
  • Conduct comprehensive training needs analysis for all asset process changes and future-state workflows.
  • Identify skill gaps driven by new technologies (e.g., remote-controlled and electric CHE) and labor engagement requirements.
• Training Strategy & Governance
  • Define and deliver the Training playbook, including training goals, roadmap, and budget for the organization.
  • Establish KPIs and feedback loops to measure training effectiveness and continuously improve programs.
• Content Development
  • Co-develop training materials (manuals, e-learning modules, workshops) with internal and external stakeholders.
  • Ensure materials are aligned with signed off future operational practices and tailored to different project phases and stakeholder groups
• Program Delivery
  • Organize and facilitate workshops, simulations, and blended learning sessions (digital and in-person).
  • Execute training programs for leadership and all functions, including labor engagement training.
• Support & Coaching
  • Act as a subject matter expert in training and capability development, applying deep functional knowledge to solve complex challenges.
  • Understand interdependencies between training, operations, and other functions to ensure integrated delivery.
  • Provide ongoing guidance to managers and employees during rollout.
  • Act as a resource for informal coaching and knowledge transfer.
• Documentation & Reporting
  • Maintain updated training manuals and ensure consistency across all process documentation.
  • Gather and report consolidated training status and budget updates to leadership.

Required Competencies

• Process Understanding
  Strong grasp of operational workflows and ability to translate complex processes into accessible training plans.
• Learning Delivery Expertise
  Experience with multiple learning platforms and blended learning approaches.
• Analytical Skills
  Ability to measure training impact, analyze feedback, and refine programs.
• Collaboration & Partnership
  Proven ability to work with Business Integration Leads, HR, Heads of Department, and external partners.
• Project Management
  Skilled in managing timelines, budgets, and multiple training streams simultaneously.

Preferred Experience

• Previous experience in developing and delivering large scale training programs
• Background in large-scale operational transformation or modernization projects.
• Experience in labor engagement and unionized environments.
• Familiarity with technical training for remote-controlled and electric equipment.

Notice to applicants applying to positions in the United States

Applicants must be authorized to work for any employer in the U.S.

APM Terminals is committed to equal employment opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities who are applying for positions in the U.S. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.

If you are interested in applying for employment with APM Terminals in the U.S. and need special assistance or an accommodation to use our website or to apply for a position, or if you need a reasonable accommodation to perform a job, please contact the applicable Human Resources Department by emailing reasonableaccommodations@maersk.com. Determination on requests for reasonable accommodation are made on a case-by-case basis pursuant to an interactive dialogue between the applicant and the Company.

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Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.