Senior Process Optimization Specialist

Job Description

Key Responsibilities:

• Lead or support the digital transformation journey by implementing multiple platforms across the GCA area, with the objective of enabling comprehensive end-to-end process optimization and automation, thereby enhancing the overall customer experience.
• Contribute to various area-level problem-solving initiatives by constructively challenging existing practices that do not generate customer value, and actively support the execution of strategic priorities outlined in the GCA area business plan.
• Serve as a primary point of contact for internal stakeholders, fostering strong and enduring relationships across integrated products—including BKS, Landside, LCL, and CHB—to ensure alignment and collaboration across all operational units.
• Facilitate or support Kaizen event workshops across clients and product lines to drive service and operational excellence. Co-develop or lead Tactical Implementation Plans (TIPs) that deliver measurable savings in cost or effort across multiple functions.
• Promote a continuous improvement mindset and enhance lean capabilities across the GCA organization using Lean, Six Sigma, and OPEX tools.

Who We are Looking for:

• 8+ years’ experience in Supply Chain, Business Analytics, or a related field.
• 8+ years’ experience in Lean and Project Management
• Experience in leading platform implementation and digital transformation
• Ability to support or facilitate Kaizen workshop to identify areas for improvement.
• Strong interpersonal and relationship-building skills, good at senior stakeholder management and communication skill.
• Change management - ability to drive changes, adoption, training, and compliance to standard processes.
• Highly analytical skills, strong problem-solving capability, and reasoning abilities to deal with a variety of problems and come up with creative solutions.
• Passion for quick learning and adapting in a fast-paced agile global environment and matrix organization.
• Fluent in written and spoken English

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
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