People Advisor (Brasil team)

Job Description

Our opportunity

Our new People function works across brands, geographies, and cultures to support one global Maersk. As People Advisor, you’ll play a vital part in our success, supporting our employees with their HR queries so that they can focus on their own jobs. Taking care of their issues, whether big or small, and making sure they get a great employee experience in every interaction with HR.

We want to be a team that makes the lives of our employees and leaders better and easier in the moments that matter. People Advisor is responsible for acting as first point of contact for employees and take ownership of managing each HR related query to conclusion to deliver a positive employee experience.

Key Responsibilities:

Your role as People Advisor will be to solve the HR-related queries of our employees and leaders and make sure their interaction with HR results in a great experience. For this you will:

• Own people’s inquiries received by Phone, Chat, Cases and Face to Face in our different country’s locations, about HR policies and procedures, understand their needs, investigate options, seek solutions, and partner with other HR colleagues to resolve the inquiries in a reasonable time frame.

• Prepare and maintain HR files and Employee’s documentation.

• Ensure adherence and compliance with global and local processes and regulations.

• Guide and train employees and managers in our HR tools and systems and service delivery model.

• Support the delivery of the HR Cycle with administrative tasks related to onboarding, annual performance management, job moves, exit, etc.

• Collect and work with the feedback from our Maersk’s employees and HR colleagues.

• Maintain and suggest improvements to the knowledge content in the HR portal to increase and guarantee a self-service experience.

• Support other HR teams with administrative tasks when needed.

• Participate in deployment of projects.

• Suggest improvements also to our current processes and services.

What are we looking for?

Saying that you should be service-minded is an understatement: we need you to be passionate about delivering great employee experience! You have a lot of patience, empathy, and drive to take care of every employee’s query.

As for the skillset and experience, we are looking for:

• Experience in HR and knowledge of local labor law/HR practices for Brazil.

• Workday experience is a plus.

• Employee centricity.

• Great collaboration and partnership.

• Empathic listener and excellent written and verbal communication skills.

• Attention to details.

• Good planning and structuring of work.

• Solution-oriented, focusing on quality and improvements.

• Agility and ability to work in a fast-paced and changing environment.

• Fluent Portuguese.

• Intermediate - Advanced English language.

You have been reading so far, we’re are glad to see you are interested. And if you want to use your skills to make a difference, we look forward to hearing from you. Apply now!

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.