Outbound Supervisor

Job Description

Would you like to be part of a value-driven, commercially oriented international environment where we enable global trade every day? We're seeking an experienced Outbound to be responsible for supervising and controlling all outbound warehouse operations, ensuring accurate, timely and damage-free dispatch of appliances to customers, retailers, branches and x-dock facilities while maintaining inventory accuracy and operational efficiency. He/she is also responsible for managing resources, performance indicators and the security of goods. The Supervisor is responsible for ensuring that safety instructions are applied to his/her colleagues. He/she is responsible for the management of the team entrusted to him/her.

WHAT WE ARE:

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. At Maersk, we are accelerating our logistics & services products to become the global integrator of container logistics and looking for team players to help us execute our process improvement initiative for Contract Logistics services. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

KEY RESPONSIBILITIES:

Outbound Operations:

• Supervise daily picking, staging, loading and dispatch activities.

• Ensure on-time shipment of order (OTIF performance).

• Monitor dispatch Smartsheet and coordinate with fleet controllers as well as transporter.

• Prevent bottlenecks during peak period.

Order accuracy and Inventory Control:

• Ensure correct model, quantity, and serial numbers are picked.

• Oversee final verification before and after loading.

• Reduce picking errors and shipment discrepancies.

• Maintain real-time updates on the Smartsheet and outbound KPIs.

Damage prevention and Quality Control:

• Ensure proper handling of bulky appliances (refrigerators, washing machines, Aircon units etc) during picking and loading.

• Supervise safe loading integrity.

• Investigate and report on discrepancies reported by customers.

• Utilize WMS to generate and update reports on units picked versus units scanned.

Reporting and Analysis:

• Update outbound KPIs.

• Communicate performance to the teams.

• Ensure all key performance indicators (KPIs) related to Outbound department, such as KPIs, bulk outs and damages are updated daily.

Compliance and Safety:

• Enfore warehouse safety policies.

• Ensure proper use of material handling equipment.

• Maintain clean and organized loading areas.

WHO WE ARE LOOKING FOR:

Someone with:

• Matric or Diploma/Certificate in Supply Chain, Inventory, Logistics, Business Administration, or a related field.

• One to two years of experience in logistics/outbound background.

• Experience supervising warehouse staff.

• Proven experience with Warehouse Management Systems (WMS) and Microsoft Excel skills

• Strong analytical skills and attention to detail.

• Excellent organizational and leadership abilities.

• Knowledge of relevant industry standards, and best practices in outbound/dispatch management.

• Strong communication and interpersonal skills.

#LI-LS2

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.