Warehouse Operations Outbound Supervisor

Job Description

Supervisor -Warehouse Operations (Outbound)

Job Summary:
We are seeking an experienced and detail-oriented Operations Supervisor to oversee and optimize outbound logistics and shipping operations. The ideal candidate will have experience in warehouse management, distribution, and outbound logistics. This role requires a good understanding of inventory control, order fulfilment, and transportation coordination, ensuring timely and cost-effective deliveries while maintaining high standards of accuracy and efficiency.

Key Responsibilities:
Outbound Operations & Order Fulfilment:
•Supervise the entire outbound logistics process, ensuring accurate and timely shipment of orders.
•Coordinate order picking, packing, and shipping processes to meet customer deadlines and quality standards.
•Monitor real-time order processing and resolve any delays or discrepancies.
•Work closely with carriers, freight forwarders, and third-party logistics (3PL) providers to ensure on-time deliveries.
Warehouse & Inventory Management:
•Ensure efficient storage, retrieval, and movement of goods in compliance with warehouse best practices.
•Oversee inventory accuracy by conducting regular cycle counts and audits.
•Implement FIFO (First In, First Out) and LIFO (Last In, First Out) principles for optimized stock rotation.
•Identify and reduce shrinkage, damages, and losses through strict process controls.
Team Leadership & Performance Management:
•Lead, train, and develop a team of warehouse associates and outbound coordinators.
•Assign tasks, monitor productivity, and ensure KPIs (Key Performance Indicators) such as order accuracy, turnaround time, and on-time dispatch are met.
•Enforce safety protocols and ensure compliance with company policies and government regulations.
•Motivate staff and foster a culture of continuous improvement and operational excellence.
Process Optimization & Cost Control:
•Analyse outbound logistics data and identify areas for process improvements and cost savings.
•Optimize shipping routes, carrier selection, and freight costs to enhance efficiency.
•Implement 5S, Kaizen or other process improvement methodologies to streamline operations.
•Collaborate with procurement, sales, and customer service teams to align outbound operations with business goals.
Compliance & Safety Standards:
•Ensure compliance with OSHA, HSE, and other workplace safety regulations.
•Maintain accurate shipping documentation, invoices, and records as per company and regulatory standards.
•Enforce proper handling and storage of hazardous or perishable materials where applicable.

Required Qualifications & Skills:
Education & Experience:
•Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or a related field (preferred but not mandatory).
•3 to 7 years of experience in warehouse operations, outbound logistics, or distribution management.
•Proven experience in managing teams and overseeing warehouse functions.
•Strong knowledge of WMS (Warehouse Management Systems) and ERP systems like SAP, Oracle, or similar platforms.
•Familiarity with shipping software, TMS (Transportation Management Systems), and barcode/RFID scanning technology.
•Ability to analyze logistics data, forecast trends, and implement efficiency improvements.
•Excellent leadership, communication, and problem-solving skills.
•Strong attention to detail and ability to work in a fast-paced, high-volume warehouse environment.

Work Environment & Physical Requirements:
•Must be comfortable working in a warehouse environment with varying temperatures.
•Flexibility to work shifts, weekends, or overtime as needed to meet operational demands.

Benefits:
•Performance-based bonuses.
•Health insurance, paid time off, and other benefits.
•Opportunities for career growth and professional development.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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