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Working at Maersk

  • Company employees
    100,000+
  • Gender diversity (m:f)
    65:35

Hiring in

  • South America
  • Central America
  • Caribbean
  • Asia
  • Europe
  • Australia
  • Canada
  • Egypt
  • Kenya
  • Tanzania
  • United States
  • South Africa

Office locations

Join Maersk as an Ocean Contract Management Specialist in Manila, Philippines for a full-time role. You will independently manage customer tenders, execute transactional and pricing activities for key clients, audit team work, and drive process improvements.

Requirements

  • No specific degree or minimum years of experience stated in the posting.
  • Ability to perform tasks without supervision.
  • Familiarity with transactional activities and system processing.

Skills & Responsibilities

  • System processing: Update service information, surcharges, lines, and pricing in AFLS and Athena to support key clients.
  • Auditing: Perform audits of work completed by team sales members to ensure accuracy.
  • Communication: Respond to inquiries timely and accurately and communicate with stakeholders regarding process issues.
  • Process improvement: Highlight issues, request corrective actions, and make recommendations to improve procedures.
  • Potential transition routes: People from customer service or administrative roles may bring data entry and communication skills, alongside meeting general process execution requirements.

Job description

Understands the customer tender, drafting requirements of Key clients
and performs/updates the tasks/steps in the system as illustrated
without any supervision. Performs audits of work performed by Team Sales member.

Performs transactional activities/supports activities including service
information updates, surcharge updates, line creation and pricing in
AFLS and Athena to Key clients.
Performs system processing as per defined guidelines/standard operating
procedures.
Responds to all enquiries in a timely and accurate manner.
Highlights issues, if any, and requests corrective action from
supervisor.
Communicates with stakeholders regarding process issues if required.
Makes recommendations and suggestions on how to improve processes and procedures.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

Apply now
Maersk

Ocean Contract Management Specialist

Manila

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