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Maersk • USA, North Carolina, Charlotte, 28273 | United States of America

Mail Clerk

Employment type:  Full time
Salary:  £55,000 – £65,000 per annum
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Job Description

The Mail Clerk is responsible for the accurate and timely handling of incoming and outgoing mail, packages, and courier services. This role supports daily business operations by ensuring secure receipt, sorting, delivery, and dispatch of mail while maintaining confidentiality, compliance, and excellent internal customer service in a corporate office environment.

Key Responsibilities

Mail & Package Handling

  • Receive, sort, and distribute incoming mail, packages, and deliveries to appropriate departments and individuals
  • Prepare outgoing mail and packages, including metering, labeling, and coordinating with courier services
  • Track express and registered mail to ensure accurate delivery and receipt confirmation
  • Maintain organized mailrooms and storage areas

Courier & Shipping Coordination

  • Coordinate daily pickups and deliveries with postal services and courier vendors (e.g., FedEx, UPS, DHL)
  • Ensure shipping requests meet company guidelines, cost controls, and deadlines
  • Assist employees with shipping inquiries, tracking, and special delivery requests

Confidentiality & Compliance

  • Handle confidential, legal, and sensitive documents in accordance with Maersk policies and security protocols
  • Follow chain‑of‑custody requirements for restricted or confidential materials
  • Support records retention, document destruction, and secure disposal processes as assigned

Administrative & Office Support

  • Maintain logs and records for incoming/outgoing mail and packages
  • Monitor mailroom supplies and request replenishment as needed
  • Support office services functions as required (e.g., deliveries between departments, basic administrative tasks)
  • Assist with special projects, audits, or site initiatives related to mail and document handling

Health, Safety & Housekeeping

  • Maintain a clean, safe, and organized mailroom environment
  • Follow safety procedures for lifting, handling packages, and operating mail equipment
  • Report safety hazards, equipment issues, or process concerns to management

Qualifications & Experience

Required

  • High school diploma or equivalent
  • 1–2 years of experience in mailroom, office services, or administrative support preferred
  • Basic proficiency with Microsoft Office and shipping systems
  • Ability to lift and carry packages (typically up to 40 lbs)

Preferred

  • Experience in a corporate or professional office environment
  • Familiarity with postage meters, courier platforms, and tracking systems
  • Experience handling confidential or regulated documents

Skills & Competencies

  • Strong attention to detail and accuracy
  • Excellent organizational and time‑management skills
  • Dependable, punctual, and service‑oriented
  • Ability to prioritize tasks and meet daily deadlines
  • Strong integrity and discretion when handling sensitive materials
  • Positive, professional demeanor and team‑focused attitude

Working Conditions

  • Primarily based in mailroom and office areas
  • Regular standing, walking, bending, and lifting
  • Standard business hours with occasional schedule flexibility during peak periods

Salary: $55,000 - $65,000*

Benefits: Full time employees are eligible for Health Insurance, Paid Time Off, and 401k Match

* The above stated pay range is the anticipated starting salary range for this position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.

Notice to applicants applying to positions in the United States:

You must be authorized to work for any employer in the U.S.

#RPO

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.

Company benefits

Open to part time work for some roles
Open to compressed hours
In house training
Health insurance
Dental coverage
Mental health platform access
Compassionate leave
Life assurance
Annual bonus
Referral bonus
Employee assistance programme
Employee discounts
Adoption leave
Private GP service
Buy or sell annual leave
Religious celebration leave
401K
Annual pay rises
Enhanced pension match/contribution
Learning platform
Mentoring
Enhanced maternity leave
Shared parental leave
Women’s health leave
L&D budget
Professional subscriptions
Lunch and learns

Working at Maersk

Company employees:

100,000+

Gender diversity (m:f):

65:35

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Awards & Accreditations

3rd - Best Workplace Culture

3rd - Best Workplace Culture

Flexa awards 2026
Best Workplace Benefits

Top 10 - Best Workplace Benefits

Flexa awards 2026

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