Head of Airfreight, Indonesia

Job Description

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

We offer

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve.

With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Key responsibilities

The Head of Airfreight, Indonesia drives Air growth and profitability in Indonesia by translating global strategy and initiatives into Product, Carrier and Performance plans. This role is also responsible for delivering superior Customer Experience and Operational Execution to Maersk customers.

Strategy/Product Management

• Key driver in Indonesia Growth through active participation on sales opportunities in Indonesia and with network

• Identify market trends, opportunities and customer needs, and convert them into value for both Maersk and its customers.

• Develop vertical strategy to deliver customer centric solutions and support airfreight business growth.

• Build bridges between Product development, Operations and Sales, and collaborate between different product owners to deliver solutions to customers.

Carrier and Customer Relationship Management / Procurement

• Strategic maker on procurement play in Indonesia

• Drive cost reductions by optimal allocation with carriers and contracts

• Actively build strong relationships with customers and own customer experience for the Airfreight customer service team.

Pricing Management

• Responsible for all Air Freight Pricing activities including but not limited to Price setting, Strategy and Margins

• Drive ROUTE Management for in/out of Indonesia

Operations Execution

• Responsible for the end-to-end file execution to support our customers' success in a lean and cost-efficient manner

Commercial

• Work with commercial teams to drive airfreight volume.

Performance Management

• Manage and improve the performance of the airfreight service/product in Malaysia

• Product profitability- Focus on maximize revenue, EBIT and GP through upselling and cost management

People Management

• Coach, motivate and build a high performing team. Lead by example, inspire and energize the team

We are prioritizing local talent for this role.

We are looking for

• Minimum 5 years of experience in airfreight forwarding

• At least 3 years of proven leadership experience within airfreight forwarding

• Demonstrated experience in designing, developing, or enhancing airfreight products to support customers across various industries and verticals

• Regional exposure or experience supporting airfreight operations across multiple countries is an advantage

• Strong leadership capabilities with excellent communication and presentation skills

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
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