Facility QA Supervisor

Job Description

APM Terminals

Maersk is looking for a Facility QA Supervisor in APM Terminals Apapa. This person will be responsible for overseeing and ensuring the quality, compliance, and performance of third-party Facilities Management contractors.

This role will focus on monitoring contractor adherence to Service Level Agreements (SLAs), enforcing Standard Operating Procedures (SOPs), and optimizing cost control measures. The Facility QA Supervisor will play a crucial role in risk management, safety compliance, and continuous service improvement.

MAIN RESPONSIBILITIES:
1. Contractor Performance Monitoring & Compliance

2. Standardization & Process Optimization
3. Vendor Evaluation & Continuous Improvement
4. Cost Control & Budget Oversight
5. Risk Management & Safety Compliance
6. Reporting & Documentation

WHO WE ARE LOOKING FOR:
• Education: Bachelor's degree in Facilities Management, Engineering, Quality
Management, or a related field.
• Experience: Minimum 5 years of experience in Quality Assurance, Facilities
Maintenance, or Contractor Management.
• Certifications (Preferred): ISO 9001, NEBOSH, OSHA, or relevant Quality/Safety
certifications.
• Technical Skills:
- Strong knowledge of contractor management, facilities maintenance
standards, and industry best practices.
- Experience in SLA/KPI monitoring, risk management, and compliance
auditing.
- Proficiency in Computerized Maintenance Management Systems (CMMS)
and Microsoft Office tools.
• Soft Skills:
- Strong analytical and problem-solving skills.
- Excellent communication and negotiation skills.
- Ability to work with cross-functional teams and external vendors.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.