Cross Border Operations Analyst

Job Description

Cross Border Operations Analyst

Location: CDMX, Guadalajara or Monterrey (On Site 100%)

We have a vision bigger than the ocean: to be a true integrator of container logistics by connecting and simplifying our customers’ supply chains. We rely on our people to make it happen.

We’re taking a major step on this journey, carrying out a vital mission: supporting our employees so they can better support our customers.

🌟 What We Offer:

• Exciting career opportunities with international reach to further expand your experience through our award-winning talent development initiatives focused on diversity.

• An energizing environment focused on innovation, designed to keep you motivated.

• A talented, genuinely diverse team guided by values that inspire passion and mutual support.

• A culture of equity, mutual respect, accountability, and care for our business and customers.

• A competitive compensation and benefits package for full-time employees.

• Globally recognized talent policies, consistently investing in personal and professional development.

We value the diversity of our talent and always strive to hire the best person for the job. We’re proud of this and see it as a genuine source of strength for building high-performing teams. If you're interested in this position and want to build a career with us, we invite you to join our team!

🛠️ Job Responsibilities:

• • Manage end‑to‑end crossborder operations, including forecasting, capacity sourcing, scheduling, and proactive tracking.

  • Maintain strong relationships with vendors, carriers, customers, and internal teams.

  • Ensure full visibility of shipment status and resolve operational issues promptly.

  • Handle administrative tasks such as on‑time billing, shipment closure, and dispute resolution.

  • Provide consistent and timely communication with customers and partners in both English and Spanish.

🎯 What We’re Looking For:

• • Proven experience in crossborder operations (mandatory).

  • Background in freight forwarding or logistics companies.

  • Advanced English level for daily communication with U.S.-based customers, providers, and peers.

  • Strong understanding of carrier management, shipment visibility tools, forecasting, and administrative closing.

  • Excellent communication, problem-solving, and decision‑making skills.

  • Strong organization and time‑management capabilities.

  If you’ve read this far, we’re glad to know you’re interested in the position. And if you’re ready to use your skills to make a difference, we hope you’ll apply for our vacancy. Apply now!

Join a global leader as we embark on a digital transformation that will redefine the industry and revolutionize trade.

If you're ready to take on big challenges, it's time to join A.P. Moller Maersk!

🌍 Learn More About Us.

A.P. Moller-Maersk is an integrated logistics company working to connect and simplify our customers’ supply chains.

As a global leader in transportation services, we operate in 130 countries and employ around 70,000 people. Learn more about us at: --https://www.maersk.com

We are committed to equal employment opportunities and provide reasonable accommodations to applicants with physical and/or mental disabilities. We value diversity and prohibit discrimination against any candidate based on race, color, gender, sex, age, religion, creed, nationality, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, veteran status, gender identity, genetic information, or any other characteristic protected by federal, state, or local law.

The colleague understands the overall nature of the business and the interdependencies between own and other functions.

Leaders at this level are accountable for performance and results in teams of less experienced professionals, frontline workers and admins, and will adapt departmental plans and priorities to address resource and operational challenges.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.