Collections Portuguese Speaker

Job Description

Collections Portuguese Speaker

Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve.

With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

We offer

This is an exciting career opportunity in an international, challenging business setting known for diversity and being a high paced environment. You will get to focus on creating valuable relations with current and new customers and work with highly professional teams in an environment where you will be valued, recognized and well rewarded. You will work with amazing and diverse colleagues with a deep sense of commitment to live Our Values and together, go all the way for our customers, society and for each other.

Key responsibilities

• Initiates and receives business-to-business collection calls.
• Reviews open invoices to understand why they are not yet paid and do necessary steps in order to be settle at the earliest possible.
• Advise customers of necessary actions and strategies for debt repayment.
• Locate and monitor overdue accounts, using computers and a variety of automated systems.
• Manages assigned portfolio through relationship building (internal & external) and the by applying ability to innovatively problem solving.
• Works hand in hand with Credit Analyst, Collection Analyst and Sales in terms of new application, renewal, and revocation of credit facility.
• Communicates collection results/issues with Team Lead or Collection Manager
• Participates in conference calls with Sales Team and Customers.
• Log transaction in AR tool with the use of SAP and other legacy system to perform collections.

We are looking for

• Bachelor’s degree in any business-related courses
• At least 2 years’ experience in direct contact with customers (C. Service or Collections)
• With excellent negotiation skills and a win-win attitude
• Highly developed communication skills, both verbal and written (English & Portuguese).

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.