Air Operations Manager

Job Description

Maersk is a global leader in integrated logistics and has been an industry pioneer for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics.

Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

We Offer:

We offer you exciting career opportunities with an international reach to further expand your experience through our diversity-focused and award-winning talent development initiatives.

We strive to deliver the right environment for the right people while fostering a culture of fairness, mutual respect, responsibility and care for our business and our customers. We value the diversity of our talent and will always strive to recruit the best person for the job.

We have a competitive compensation and benefits package for full-time employees. Our talent policies are recognized worldwide as one of the best in the industry and we continue to look for new ways to invest in our people through ongoing personal and professional development initiatives.

Air Operations Execution includes roles that manage and operate aircraft fleets and air cargo transport.
Management stream includes those who primarily lead people for whom they have employee lifecycle responsibilities including hire/fire decisions, coaching/mentoring, coordination of tasks, appraising performance, pay reviews, and developing for future assignments.

The management responsibilities are in addition to job specific accountabilities for objectives such as setting direction and developing business & operational areas, developing policies & practices, and implementing business plans. The planning horizon can vary from short to long term dependent on the career stage and goal achievement is typically accomplished through performance of direct and/or indirect reports.

Key Responsibilities:

• Oversee, lead, direct and manage the fiscal and overall operations at a country level to ensure that growth and profitability goals and objectives are met,

• Plan and implement appropriate resources at country level (staffing, training, equipment, and systems) to ensure contractual compliance and delivery of quality services that meet and exceed the customer’s expectations,

• Leading the management of expectations for country operations leaders, facilitates communication on business requirements and establishes critical performance metrics.

• Provide the Air country operations team with daily guidance, leadership and overall support on any issues relating to operations, communication, revenue enhancement, human resources, procedures standardization, systems applications, and process execution.

• Work collaboratively with BPE, customer experience, Areas, Platform and Tech corporate administration to ensure efficient operations.

• Develop continuous improvement methodology in key areas of service profit and growth aligned with Central BPE

• Develop customer relationships and ensure that customer service and operational levels within the country operations are maintained

• Oversee and manage the professional development and productivity of direct reports to ensure proper goals, training, professional development and project requirements are met

• Keep ablest of emerging technology changes and innovations through formal or informal study, reading business and professional publications, networking, and participation in professional organizations.

We are looking for:

• At least 5 years of experience in global airfreight and at least 2 years of experience in leading a team​

• Comprehensive insight on global supply chain development

• Visionary and strategic thinking

• Customer centric mindset

• Abundant and expertise Air product knowledge and experience

• Ambitious growth confidence

• Strong project management skill

• Data driven analytical skills

• Collaboration over negotiation

• Influential communication skills

• Proficient in English

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com.