Technical Business Analyst

Job Description

About Us

Leighton: 32+ years and counting. Experienced and agile. Trusted by some of the world’s biggest brands. We develop and deliver custom software. We use technology to make money, save money, create efficiencies, integrate systems, solve problems. To help our customers thrive. We have a pool of talent. To manage projects. Test to high standards. Create user experiences for every type of user. We include, include, include. Our service is personal. We know your name. We can do amazing things with tech. We’ve got the talent. We decide what’s best for our customer together.

Our Values

The Leighton culture defines how we do business and how we interact with our colleagues and customers. It makes us unique and provides us with a competitive advantage

• We act with honesty and truth, always!
• We collaborate to bring our purpose to life in a caring and supportive way
• We nurture our amazing people to be the best version of themselves
• Passionate about what we do, proud of what we achieve
• Our curiosity inspires the amazing

The Role

We are looking for a Technical Business Analyst (TBA) who thrives in a fast-paced, cross-functional environment. You will work across multiple projects simultaneously, collaborating with Front-End Engineers, AWS Architects and Engineers, UX Designers, Automation QAs and a Delivery Lead. Your role will be pivotal in bridging the gap between client needs and technical delivery, ensuring clarity, alignment, and successful outcomes.

Knowledge Skills & Abilities

Requirements Gathering & Analysis

• Engage with clients/stakeholders to elicit, analyse, and document business and technical requirements.
• Translate business needs into clear, actionable user stories, acceptance criteria, and technical specifications.
• Serve as the voice of the customer, acting as proxy Product Owner when required by articulating business requirements, ensuring the rationale and functionality of features are accurately represented throughout the lifecycle of the project

Cross-Functional Collaboration

• Work seamlessly across Frontend, AWS, UX and QA teams to ensure alignment and shared understanding of project goals.
• Facilitate and participate in workshops and Agile ceremonies to drive collaboration and continuous improvement.

Project Delivery Support

• Support the Product and Delivery Lead in tracking progress, identifying risks, and ensuring timely delivery.
• Act as a point of contact for clarifying requirements and resolving blockers during development.

Process & Quality Assurance

• Contribute to the refinement of delivery processes and best practices.
• Support QA efforts by validating requirements and participating in UAT.

Multi-Project Management

• Manage priorities and context-switch effectively across multiple concurrent projects.
• Maintain visibility and communication across all assigned initiatives.

Key Skills & Abilities

• Proven experience as a Technical Business Analyst or similar role in a software delivery environment.
• Demonstrable exposure to cloud native development and deployment environments (AWS preferrable), modern frontendframeworks and test automation tools (playwright preferrable).
• Exposure to complex customer environments with multiple stakeholder groups and evolving, often challenging business and technical requirements
• Experience with data-modelling, system integration patterns, and interpreting technical architecture diagrams is desirable.
• Strong understanding of software development lifecycles (Agile/Scrum).
• Experience working with cross-functional teams including engineering, UX, and cloud infrastructure.
• Excellent communication, facilitation, and stakeholder management skills.
• Ability to write clear, concise documentation including user stories, process flows, and technical specs.
• Familiarity with tools such as Jira, Confluence, Figma, and cloud platforms (preferably AWS).
• Ideally agile certified with proven experience as operating as a Proxy Product Owner within a fast-paced agency or consultancy environment.
• Strong analytical and problem-solving skills.

Key Behaviours

• Curiosity: You’re a lifelong learner who asks questions, explores new ideas, and embraces change.
• Passion: You take pride in your work, own your outcomes, and strive for excellence.
• Honesty: You’re self-aware, reliable, and act with integrity.
• Nurturing: You support others, build strong teams, and lead with emotional intelligence.
• Collaboration: You build relationships, influence positively, and respect diverse perspectives.
• Resourcefulness: You adapt quickly, solve problems creatively, and make the most of what you have.

What We Offer

We value our team and to attract exceptional people, we offer an excellent package! In 2024/25 we were recognised as one of the Best Workplaces in Tech by Great Place To Work UK, the global authority on workplace culture.

As a Leighton employee you can look forward to:

• A competitive salary this will be dependent on experience.
• A contributory pension scheme
• 25 days annual leave, plus bank holidays and the opportunity to buy or sell holiday
• A flexible approach to working hours
• Continuous personal development, career path and training
• And more....