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Job Description

Are you passionate about driving operational excellence through data-driven insights and process improvements? We're looking for a Business Analyst to join our global Business Excellence team to help identify and implement process improvement opportunities across TUI Musement.

Application Closing Date: 19th December (Please note that due to a high number of applications we might need to close the role earlier than the application closing date - so don't delay!)

ABOUT OUR OFFER

  • Personal benefits: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support, and more.
  • Flexible working: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.
  • A career to shape: Access the TUI Learning Hub to level-up and reach your ambitions.
  • Broaden your network: We champion intercultural collaboration and provide opportunities to work on global projects and teams.
  • Community: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.

ABOUT THE JOB

  • You'll continuously challenge processes by analyzing performance metrics to identify trends, patterns, and areas for improvement, ensuring their effectiveness and efficiency.
  • Working with cross-functional teams, you'll diagnose processes, identify bottlenecks, and collaborate with different stakeholders to improve our value chain flow, enhance quality and safety, and reduce waste and costs.
  • We'll count on you to support internal consultative services using techniques such as process mapping, value stream mapping, and establishing performance standards/metrics (KPIs).
  • Taking a hands-on approach, you'll implement process improvements by working closely with both tech and business stakeholders to ensure seamless integration and efficiency gains.
  • You'll produce comprehensive documentation of existing and new processes, supporting both high-level mapping and detailed manuals when necessary.
  • Following up on implemented projects and initiatives will be key to monitor progress, ensure proper adoption, and achieve expected benefits.

ABOUT YOU

  • Your experience includes mapping processes and documentation capabilities with excellent knowledge of Microsoft Office programs and Visio.
  • You possess strong communication and training skills to effectively share insights and drive adoption of new processes.
  • As an effective change agent, you can influence positive business change and demonstrate solid stakeholder management.
  • You bring a growth mindset, enjoy taking on new challenges, and constantly seek ways to enhance performance and processes.
  • You apply strategic thinking to business problems, with a focus on end-to-end processes rather than isolated components.
  • You're adaptable to an international, multicultural environment and have high digital literacy.
  • Your project and time management skills allow you to multitask effectively across various initiatives.
  • You have a high level of English fluency. Additional languages are advantageous (particularly Spanish, Italian, or German).
  • A Lean Six Sigma certification is beneficial.

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.


We are committed to supporting candidates with disabilities and impairments so if you require any support, please do let us know.

Company benefits

Employee assistance programme
Work from anywhere scheme – TUI WORKWIDE means colleagues can work from abroad for up to 30 working days a year
Travel credit
Bank holiday swaps
Employee discounts
Time off in-lieu
Religious celebration leave
Buy or sell annual leave
Health insurance
Gym membership
Open to part time work for some roles
Enhanced maternity leave
Shared parental leave
Pregnancy loss leave
Enhanced paternity leave
Compassionate leave
Cinema discounts
Travel insurance
Cycle to work scheme
On-site catering
Annual pay rises
Annual bonus
Life assurance – We provide a Life Assurance benefit which means that in the event of your death, while employed by TUI, a lump sum would be payable to your beneficiaries.
Salary sacrifice
Teambuilding days
Charity donation scheme
Enhanced sick pay
Share options
Faith rooms
Volunteer days
Mental health platform access
Lunch and learns
Hackathons
L&D budget
Sabbaticals
Personal development days
Mental health days
Enhanced pension match/contribution
In house training
Language lessons
Professional subscriptions
Further education support
Company car
Financial advice
Legal consults
Study support
Mentoring
Emergency leave
Will writing
Employee recognition scheme
Car allowance
Electric Car Salary Sacrifice
Coaching
Learning platform
Physiotherapy
Company freebies
Neo-natal leave
Career and family coaching
Financial coaching
Life insurance
Bike parking
On-site wellness room
Carer’s leave
Pregnancy support
Surrogacy leave
Accrued annual leave
Restaurant discounts
Coffee discounts
Private GP service
Menopause support
Complimentary Medical Services
Eye Care Support
Mental health pathway
Dental coverage
Open to part-time employees
Buddy scheme

Working at TUI Group

Company employees

66,845 globally

Gender diversity (male:female)

43:57

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Awards & Accreditations

1st – Career Progression

1st – Career Progression

Flexa awards 2025
2nd – Flexible

2nd – Flexible

Flexa awards 2025
WFA

WFA

Flexa awards 2025
Diversity and Inclusion

Diversity and Inclusion

Flexa awards 2025
Most flexible companies

Most flexible companies

Flexa100 2024

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