Order Operations Manager/ UK Warehouse Manager

Job Description

We are looking for an Order Operations/Warehouse Manager to join us on our journey of equipping the world’s talent with the means to do their best work, wherever they might be.

Hofy is redefining the way organisations oversee their remote and hybrid workplaces. This is an opportunity to be a part of a pioneering tech startup that offers the best-of-breed SaaS solutions when it comes to the deployment/lifecycle management of Office and IT equipment to just about anywhere on the planet.

Reporting directly into the Global Operations Manager you’ll be instrumental in leading our UK warehouse operations team enabling efficient & successful fulfilment of Hofy’s orders, manage our on site operations team and form connections with our external partners and suppliers.

About the role

As Hofy’s UK Order Operations/Warehouse Manager you will be on site and responsible for:

• Managing the UK Hofy Warehouse, internal systems, and the various stages of order fulfilment & distribution in the UK.
• Providing leadership and coaching to our on-site UK operations team.
• Ensuring Hofy’s operations are carried out efficiently and in compliance with key metrics, SLA's and internal processes.
• Support the global order operations team in delivering the highest standard of service to our customers across the serviced area and to recommend ways to increase efficiency and quality of service.
• Maintaining high Health and Safety, security and compliance standards within our UK warehouse.
• Contributing to the strengthening of relationships with Hofy UK suppliers.
• Work in partnership with the Hofy Product team to enhance and automate our fulfilment operations.

About you

The ideal candidate for this role will have:

• Experience managing or being part of the management team of a warehouse with ≥multi-hundred SKUs and ≥ multi-hundred orders per week
• The ability to run the process of shipping products via couriers and managing courier relationships
• Experience in procuring products from B2B suppliers at scale and managed supplier relationships
• Intermediate-level Excel ability: nested formulas, pivot tables, etc. BI tools are a plus

Bonus Points

• (Desirable) Experience shipping products internationally including all the paperwork

About Hofy

We exist to equip the world’s talent with the means to do their best work. Enabling organisations to level up their employee value prop and increase the diversity of their teams. Creating more space for more ideas, innovation and advances.

To get us one step closer to a future in which opportunity flows globally, materially elevating career trajectories and quality of life for people everywhere.

We achieve all of this by living our values:

• Aim high, stay humble We’re ambitious, yet grounded.
• Disagree & commit We balance dissent with bias for action.
• Embrace the challenge We give it everything we’ve got.
• Work together to win We support each other to reach our collective potential.
• Grow beyond good enough We continually invest in becoming the best versions of ourselves.

Let’s build a better future, together

What about the perks?

• 🏢Full home office set up from Hofy
• 💻Choice of tech
• 🌴35 days annual leave (inclusive of local public holidays)
• 🧑‍🎓$1000 of annual growth fund for everyone to develop
• 🏥 Health Cover (personalised quote)
• 💰 401K Matched Plan
• 🐣 Enhanced Parental Leave Policies
• 🪄Regular team and company socials
• 🐲Annual company retreat

A chance for everyone

At Hofy, we practice what we preach. We believe that creating a truly global employee experience for our clients starts with us. We need as many perspectives as possible, and we see our individual differences and diverse backgrounds as our superpowers.

We want you to bring your best self to work and to feel like you truly belong. We never discriminate based on race, religion, colour, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, veteran status, disability (visible or non-visible).