HEINEKEN UK Careers Event - Customer Service Careers in Supply Chain

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Job Description

HEINEKEN UK Careers Event – Customer Service Careers in Supply Chain

As the UK's leading pub, beer and cider business, we're home to some of the world's best-loved drinks brands, and a leading player in the international drinks industry.

If you’re interested in growing a career in customer service with us, come along to our in-person event to hear about future roles in our Supply Chain Function’s Customer Service, Logistics and Planning team.

📅 Date: Thursday 29th May @ 9.30am to 11.30am

📍 Location: Edinburgh

What’s in it for you?

This is your chance to learn about and register your interest in upcoming hybrid vacancies (Logistics Key Account Manager and Customer Service Representative), based in our Edinburgh head office.

Discover who we are and what we're about.

Hear from our people about life in the Customer Service, Logistics and Planning team – challenges, benefits, progression opportunities… and the unfiltered truth!

Connect with our colleagues, grow your network and stay in the loop for future opportunities.

Who are we looking for?

We’re after people who are analytical, confident, and great with people – especially senior stakeholders across different functions. You’ll bring a proactive mindset and customer relationship skills, ready to influence decision-makers and build strong connections.

You may also have:

Solid knowledge of supply chain operations
Previous customer account experience
Experience in process change/improvements
The ability to manage multiple stakeholders, internally and externally
A knack for forming positive relationships
Proven ability to solve problems effectively using a structured framework

Our benefits

Here’s a flavour of the benefits we offer:

Annual bonus

Company-funded private medical healthcare

Double matched pension (up to 10%)
35 days’ holiday
A monthly case of our delicious ciders and beers (low and no alcohol options available)
Comprehensive opportunities to develop

You’ll also have the chance to get involved with one of our colleague networks, where people from all over the business work together to ensure we’re always working towards being a diverse and inclusive company.

How do you share your interest?
Please apply using your CV before Wednesday 14th May 2025. We’ll be in touch soon with further information.

Company benefits

Some benefits may be based on employee contributions or may change depending on the role. Some of our benefits are also treated as a 'benefit-in-kind' for tax purposes – we're more than happy to share full details when you apply.

Enhanced pension match/contribution – we'll double match your contributions up to 10% of salary

Health insurance – we pay your annual premium (this is a taxable benefit that's not available to colleagues on negotiated terms) and you can also choose to cover your partner and/or your children at preferential rates

Life assurance – subject to policy terms

Company freebies – choose from our great selection of beers and ciders each month for free!

Annual bonus – depending on your role, you'll be aligned to a bonus or incentive scheme

Adoption leave

Carer’s leave

Charity donation scheme – make your donations go further through the UK's biggest payroll giving scheme

Critical Illness Insurance – comprehensive cover for you and your family which pays a tax-free lump sum if any of you fall ill, and your illness is covered

Cycle to work scheme

Dental coverage – Bupa Dental Insurance

Employee discounts

Enhanced maternity leave

Financial coaching – independent and confidential access to coaching

Gym membership – get fit at over 3,600 private and public clubs across the UK

Health assessment – get peace of mind with a health assessment

Shared parental leave

Technology Loan – choose the latest tech up to the value of £1,800 and spread the cost over 12 months

Travel insurance

Pregnancy loss leave

Family health insurance

Electric vehicle charging unit loan – spread the cost of installing a charging unit at your home

Restaurant discounts – make your money go further with discounts at over 10,000 restaurants

Coffee discounts – get discounts at thousands of coffee shops across the UK

Will writing – protect your loved ones' inheritance with a will

Working at HEINEKEN UK

Company employees:

2100

Hiring in countries

United Kingdom

Office Locations

We also offer some field-based or remote roles across the UK. We’ll always provide location information in our job descriptions, but feel free to speak to your hiring manager for more information.