People Operations Specialist

📍Sheffield - Hybrid. 3 days per week in Sheffield city centre office, 2 days remote / work from home (4 days per week in office during probation) - 40 hour week

🚆Regular trips to other offices, including Lincoln and London (approx. 2 days a month) are essential.

✴All travel and accommodation costs to non-base office locations are fully covered.

If you're the sort of person who loves making things run brilliantly behind the scenes, this could be the role for you.

About the role

We're looking for a People Operations Specialist to become the operational heartbeat of our People Team.

While your primary focus will be People Operations, you'll also play an important role in creating a brilliant workplace experience in our Sheffield office.

This isn't a role where you'll wait to be told what to do. You'll thrive here if you're the kind of person who spots something that needs doing and just gets on with it - someone who takes ownership, follows things through and gives others confidence that everything is under control.

You'll own the operational side of the employee lifecycle - from contracts and onboarding to Right to Work, visa compliance, employee communications and continuously improving the way our People Team operates.

Alongside People Operations, you'll be the People Team's representative in our Sheffield office. You'll take ownership of the day-to-day office experience, helping create a workplace that people genuinely enjoy being part of. From facilities and office management to engagement initiatives and supporting our London and Lincoln offices when needed, you'll play an important role in making Goodlord a brilliant place to work.

You'll be joining a People Team that's investing in People Operations and giving it the recognition it deserves. We believe great People Ops isn't just administration - it's the foundation that enables everything else the People Team delivers.

This role would particularly suit someone who's worked as a standalone HR Manager, HR Officer or HR Generalist and discovered that People Operations is the part of the job they enjoy most.

If you're someone who loves creating brilliant employee experiences, improving processes and making sure everything runs like clockwork, we'd love to hear from you.

Who are you

You enjoy making life easier for everyone around you. Whether that's spotting a better way of doing something, improving a process or making sure a new starter has an incredible first day, you're always looking for ways to raise the bar.

What does that mean in practice?

• You love owning the detail. You take real pride in making sure nothing slips through the cracks and delivering a brilliant experience for every employee.

• You're someone people can rely on. You naturally take ownership, solve problems and follow things through without needing constant direction.

• You're happy to act as the Sheffield office anchor, ensuring the workspace runs smoothly and feels welcoming for the team.

• You have excellent organisation and attention to detail, with the ability to juggle multiple priorities without dropping the ball.

What we need from you

• Solid experience in a People Operations, HR Operations or standalone HR role where you've owned employee lifecycle processes from start to finish.

• Strong knowledge of onboarding, contracts, Right to Work checks, visas and general HR/People Ops administration.

• Hands-on experience using modern People systems. We use Personio, Learnerbly and Officevibe, but we're open to experience with other HRIS and People tools too.

• A genuine passion for improving processes and finding smarter, more efficient ways of working.

• You'll be the face of the People Team in our Sheffield office, so you'll enjoy being visible, building relationships and creating a brilliant workplace experience.

It would also be great if you have

• Experience planning employee engagement initiatives, office events or workplace activities.

• An interest in using AI or automation to improve operational processes.

• CIPD Level 3 or Level 5 (or working towards it).

Why you'll love being a Goodlordian

Aside from the role, the people, our culture and our mission, we have some other things that make Goodlord a pretty awesome place to be. Here’s a few favourites amongst Goodlordians (check out our careers page for more info).

• Grow with Goodlord: your development is important to us, that’s why we are Great Place to Work - certified. Have a goal in mind? Share it with us so we can use some of our annual development fund to support it. We guarantee you’ll learn loads and develop both personally and professionally!

• Your well-being matters: bi-weekly coaching with Sanctus to provide Goodlordians with a safe place to talk and support your mental health

• 25 days holiday (plus UK Bank holidays) plus 1 day per full holiday year up to 32 days: We believe regular breaks are essential for well-being and we encourage (some may say expect!) all Goodlordians to take full advantage of their annual leave entitlement.

• Supporting your family: we offer Goodlordians of all genders a generous 3 months of fully-paid time off to look after their new arrivals

• Our team: we’re an energetic, sociable, and talented bunch who are super passionate about what we do and determined to make a difference. We’re all in it together, we learn from each other, we’re genuine and we don’t have time for politics

What’s next?

If you’re ready to help us on our mission to be the gold standard platform for renting, then click apply (2-3 minutes)!

A full job spec is available on request.

Goodlord wants applicants from all backgrounds and walks of life; we are an equal opportunity employer committed to creating an inclusive environment.

Creating a space where everyone feels included is central to who we are. Because we're an open book and we learn from each other, we actively champion diverse perspectives and unique life experiences. If there is anything you need to participate fully in the interview process, we'd love to hear about that too - please include it in your application.

** Please note, as we are regulated by the Financial Conduct Authority, all Goodlordians are required to pass a thorough referencing check via Experian before joining the team. We will only ask for references at the point of making an offer.

No agencies please - we have tried and trusted partners we would turn to should we require support.