RevOps Manager

Job Description

About Flash Pack:

When was the last time you made a new friend? Friendship profoundly improves our emotional wellbeing, sense of belonging, purpose and happiness. Everyone wants more human connection but making new friends is really hard. That’s why we exist, with a mission to create one million meaningful friendships across the globe, using the power of travel and technology as a platform for connection.

We are Flash Pack – curated social adventures for solo travellers.

We’re a marketplace, so we actually serve two types of customers: solo travellers and the local partners who bring our adventures to life.

Our business is growing year-on-year and backed by strong investor support. Our culture is down-to-earth, hard-working, and compassionate. We’re lucky to have an exceptional team in terms of talent, and our “no a-holes” policy ensures we’re humble and supportive of each other. Integrity is at the heart of our work—we’re driven to do what’s right and to build a company that makes us genuinely proud.

What you’ll find here:

• A culture built around high performance, high conviction and humility. We value teamwork over grandiosity, great questions over corporate euphemisms and autonomy over conformity
  

• An ambitious high growth mid stage start-up with proven product market fit in over 15 global markets. We’re well-capitalised and backed by founders, investors and entrepreneurs who have built multi-billion dollar companies
  

• A highly collaborative team of ambitious and innovative people on a mission to create one million meaningful friendships across the globe, using the power of travel and technology as a platform for connection

You can find out more about our culture and life at Flash Pack here.

The Role:

We’re looking for an experienced RevOps Manager to join our team - this a new role reporting to the Director of Business Operations.

You’ll be responsible for driving operational efficiency, optimising our sales and marketing systems, and enabling scalable growth. By combining strategic insight with hands-on execution, you’ll streamline processes, improve pipeline visibility, and deliver data-driven recommendations that help our go-to-market teams perform at their best. This is a high-impact, cross-functional role focused on enablement.

This is a remote-flexible role based in the UK - in practice this means that we meet in person in London as a team every 6-8 weeks, and the rest of the time you can work remotely in the UK. In line with our salary framework, the salary banding for this role is £70,000 - £85,000 (dependent on experience).

Where you will spend your time:

• Designing and optimising scalable processes to improve operational efficiency and reduce manual work through automation
  

• Assessing and optimising the current sales and marketing technology stack to ensure that it supports efficient pipeline management and revenue operations
  

• Evaluating and evolving the sales and marketing tech stack to better support pipeline management and revenue operations
  

• Building dashboards that deliver clear insights into forecasting, funnel performance, and key revenue metrics
  

• Conducting in-depth analysis of the sales funnel to identify friction points and opportunities for improvement with the aim of driving higher conversion rates
  

• Monitoring the health of the pipeline to anticipate risks and ensure readiness for growth
  

• Training and supporting commercial teams on best practices and systems to ensure consistent adoption and performance
  

• Partnering and working very closely with cross-functional stakeholders including Sales, Customer Experience, Marketing, Tech, and Data to align on strategic RevOps initiatives and drive execution

What we’d love to see from you:

• You’ve got strong experience in process mapping, optimisation, and automation, with a passion for simplifying complex workflows - you’re also able to quickly grasp existing process flows and identify inefficiencies
  

• You have strong technical proficiency in CRM platforms and are quick to master unfamiliar systems and are skilled in integrating and optimising marketing and sales tools. We use Hubspot and Klaviyo so if you have experience here, it’s a bonus but not essential
  

• You’ve got hands-on ability managing, analysing, and visualising data using BI tools - if you’ve got SQL skills, this would be a plus!
  

• You’ve got demonstrated ability to build and maintain forecasting models that inform strategic decisions
  

• You’ve got a strategic mindset combined with the ability to act tactically when needed - this role will be very hands-on so you need to be comfortable doing and not just creating strategy!
  

• You’ve got clear and concise communication skills, with the ability to translate technical concepts for non-technical audiences
  

• Your stakeholder management is strong and you’ve got proven experience managing cross-functional projects and building consensus and engaging across teams

We’re after the right person and if you don’t quite hit all the criteria, we’d still encourage you to apply. We’d love to chat and see if you could be a great fit for Flash Pack.

Logistics 🛠️:

Our interviews take place on Google Meet and usually consist of the following stages:

• Introductory chat with our talent team to see if there is a match (30 mins)

• An interview with the hiring manager to hear more about your background and experience and to give you a deep dive into the role (60 mins)

• A case study and presentation with the hiring manager and key stakeholders to see how you’d solve a problem (60 mins)

• A culture and ways of working interview to see if your ways of working are a match with ours (30 mins)

Some roles may have extra stages, but we will let you know as soon as possible in the process if this is the case.

Diversity and Inclusion

We’re led by a BAME, female CEO and building a diverse and inclusive team is incredibly important to us which is why we are building diversity and inclusion into the company hiring, performance and progression framework.

We see our diversity as a key competitive advantage which is why we are committed to hiring top talent regardless of race, religion, colour, national origin, sex, sexual orientation, gender identity, age or status as an individual with a disability.

If you have an additional accessibility or other requirement we haven’t considered, we will do our best to adapt and make sure your needs are met.

If you would like to talk to us about these efforts, or have suggestions for how we can do better, we would love to hear from you.

Once you apply, you will be sent a short Equality, Diversity & Inclusion survey, it would help us immensely if you can complete it.

Flash Pack GDPR Compliance: Please take two minutes to read our Flash Pack Privacy Notice for Recruitment and learn how we will process your data.