Manager - Managed Learning Service (MLS), Financial Services, People Consulting

Job Description

People Consulting – Learning and Development – Manager (Managed Learning Services)

At EY, we are proud to partner with leading financial services organizations, empowering their teams to achieve peak performance.

Join Us in Transforming the Workplace

We are on a mission to reshape employee experiences, build innovative learning solutions, and drive organizational change. As part of our dynamic People Consulting team, you will play a crucial role in navigating the complexities of today’s business environment.

Why This Role Matters

This is an exciting opportunity to engage with clients on their people strategies. We invite you to join our fast-growing EY People Consulting (Learning) team as we work together to create a Better Working World.

We leverage creativity, scientific insights, and industry expertise to develop impactful learning experiences for clients in Banking, Wealth and Asset Management, and Insurance. Your contributions will help clients identify skills gaps, design learning pathways, and implement effective learning functions.

Key Responsibilities

As a Manager in our People Consulting team, you will:

• Lead diverse workstreams across complex engagements in the financial services sector.
• Design and implement innovative solutions tailored to client needs.
• Build and maintain strong relationships with stakeholders, acting as a trusted advisor.
• Identify new business opportunities and contribute to proposal development.
• Oversee operational aspects and risk management of client engagements.
• Mentor and coach junior team members, fostering their professional growth.
• Collaborate on strategic initiatives that support the overall growth of the firm.

Focus on Learning Operations

In this role, you will:

• Drive the end-to-end delivery of Managed Learning Services (MLS) engagements, ensuring high-quality outcomes.
• Develop tailored learning strategies and operational solutions based on client needs.
• Manage project budgets, timelines, and resources effectively.
• Create compelling presentations and proposals that resonate with clients.
• Contribute to the growth of the MLS business by shaping new offerings and providing innovative insights.

What We’re Looking For

To succeed in this role, you should possess:

• Consulting experience at the Manager level, preferably within a Big Four or similar professional services environment.
• A proven track record in developing transformational operational solutions, including organizational design and process transformation.
• Strong business development skills, including client relationship management and proposal development.
• Expertise in managing large-scale projects with multiple stakeholders.
• Excellent communication and interpersonal skills, with the ability to influence at senior levels.
• Experience in leading and developing teams in a fast-paced, client-focused setting.

Preferred Qualifications

• Experience in financial services (banking, insurance, wealth and asset management) or a passion for the sector.
• Knowledge of the Learning & Development industry and Managed Learning Services.
• Proficiency in creating impactful presentations and performing data analysis using PowerPoint and Excel.
• Relevant degree-level education and/or professional qualifications.

Why EY?

At EY, we are committed to building a Better Working World. Our culture promotes training, opportunities, and the creative freedom to drive change. We offer a competitive remuneration package that rewards individual and team performance, along with flexible working arrangements to support your career and personal priorities.

Join us in making a lasting impact for our clients and society by putting people at the heart of everything we do.