Team Lead - Account Management Paris - CDI

Job Description

Team Lead, Account Management

Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.

We’re looking for a Team Lead to join our Paris team. In this role, you’ll lead a team of Account Managers to scale our local French market, driving order volume and securing long-term strategic value with our top-tier restaurant partners.

Get to know our Commercial team — what drives us, how we work, and what you can expect.

What You’ll Be Doing

You’ll be joining the FR Local team. We are the boots-on-the-ground experts responsible for the growth and health of our most important local brands, ensuring Deliveroo remains the platform of choice for the French culinary scene.

Here’s what your day-to-day might look like:

• Lead Regional Strategy: Define and execute the portfolio strategy for your market, ensuring sustainable growth, market share gains, and long-term profitability.

• Drive Partner Performance: Manage a personal portfolio of up to four key restaurant groups, building joint business plans that solve operational challenges and unlock commercial opportunities.

• Champion Team Excellence: Lead, coach, and develop a team of up to six Account Managers, setting clear KPIs and OKRs to accelerate their career growth and performance.

• Manage Senior Stakeholders: Act as the face of Deliveroo for C-suite partners, leading quarterly business reviews and providing strategic insights on industry trends and competitive landscapes.

• Collaborate Cross-Functionally: Partner with Operations, Marketing, and Product teams to ensure seamless execution and the best possible outcomes for our partners and customers.

What You’ll Need to Thrive

Essential

• Significant Commercial Leadership: Proven experience in commercially focused roles with a track record of managing and developing account management teams.

• Strategic Negotiation: Proven ability to handle complex negotiations with business owners and C-suite stakeholders.

• Analytical Rigour: A strong command of data to identify trends, build business cases, and monitor market health.

• Execution Focus: A mix of high-level strategic thinking and a "hands-on" approach to driving operational results in the field.

• Linguistic Proficiency: Fluency in both French and English is required for this role.

Nice to Have

• Previous experience in general management or as an entrepreneur/business owner.

• A deep understanding of the French food-tech or hospitality landscape.

Why Join Us?

At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:

🔧 Make a visible impact every day

Your work directly improves experiences for customers, partners and riders.

🌱 Learn fast in an entrepreneurial environment

Work close to the market with autonomy, pace and real responsibility.

🧠 Build a career, not just a role

Stretch yourself, develop new skills and grow as the business evolves.

🌎 Deliver together in an inclusive culture

Collaborative, values-driven teams that support how you work best.

We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.

Our Global Structure

Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.

Diversity, Equity and Inclusion

At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.

We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. Deliveroo France was scored 98/100 on the Gender Equality Index 2024, demonstrating our commitment to equal opportunities.

If you have a disability or long-term health condition and need support to apply for one of our roles, or if you require any reasonable adjustments during the recruitment process, please contact our recruitment team at accommodations@deliveroo.co.uk and we’ll be happy to help ensure you have a fair and equitable experience.

If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!