SMB Account Executive

Job Description

Why Deliveroo

Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops, and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.

We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.

The Role:

The Small Medium Business Account Executive is responsible for supporting the SMB Team in developing and executing reporting for a large portfolio of accounts, executing data clean-up to ensure efficient reporting of the internal systems. The Account Executive will support the Team Lead with internal weekly, monthly and quarterly reporting by gathering and working with data, including any projects, sprints and campaigns. We are looking for an analytical driven candidate who can pull, read and manipulate data to extract business critical insights and drive actions, supported by the SMB Team Lead.

Main Responsibilities:

• Pull, analyse and manipulate large set of data and drive actions from them

• Independently and proactively diagnose, resolve, and report on key performance KPIs of the assigned account portfolio

• Lead actions to improve performances of Partners, supported by the broader team

• Directly manage Partners in a case-by-case basis to unlock critical value improvement

Requirements:

• BSc/BA in business, engineering, Economics or a related field is preferred

• Experience with Excel, Google Sheets or formula based tools

• Self-starter capable of driving yourself to your targets and objectives every month

• A fantastic communicator with a "get it done" mindset, well-organised and efficient

• Fluency in English; Arabic is a plus

• Looker and Power BI experience are a plus

Workplace & Benefits

At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.

Diversity

We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don’t hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.