New Verticals Associate

Job Description

Job Title:

New Verticals Associate

Manager

Surya Suryawanshi

Department:

Strategy, Partner Product & Commercial

Shift Timings

9 am - 5 pm IST

Location:

Hyderabad- TG, India

FSLA Exemption Status:

Exempt

Model: Hybrid (Min 3 days from on site office)

Job Description: The New Vertical Associate is a crucial role within the Deliveroo Skills Centre, focusing on mission-critical operational tasks. This position contributes significantly to maintaining the quality and integrity of our platform by executing a diverse range of responsibilities and supporting Deliveroo's ambitious expansion into new on-demand grocery and retail services. The Associate reports directly to the Skills Centre - Squad Lead.

Key Responsibilities:

• Content Moderation: Identify and remove prohibited items from the platform, ensuring strict compliance with Deliveroo's policies and standards.

• Marketing Campaign Execution: Assist in the implementation of marketing campaigns across various platforms, ensuring accuracy and consistency.

• Menu Management: Upload and manage menu items, ensuring data accuracy and consistency across the platform.

• Competitor Analysis: Conduct thorough competitor analysis to support strategic decision-making and maintain Deliveroo's competitive edge.

• Partner Onboarding & Profile Management: Efficiently manage high-volume partner profile setups, ensuring accuracy and swift integration under strict time constraints.

• Autonomous Category Management: Strategically manage product categories by analyzing data, leveraging self-derived insights, and adhering to SOP guidelines to optimize structure and performance.

• Versatile Task Execution: Adaptably manage diverse operational tasks concurrently in a dynamic live environment, demonstrating a readiness to independently acquire new proficiencies.

*The responsibilities listed are not exhaustive and subject to change as priorities within the business change.

Required Skills & Competencies

• Detail-Oriented & Compliant: Possesses a meticulous approach ensuring accuracy and adherence to Standard Operating Procedures (SOPs).

• Organized & Efficient: Proven ability to multitask, prioritize tasks effectively, and meet deadlines consistently.

• Spreadsheet Proficiency: Strong skills in Google Sheets (or MS Excel) for data analysis and manipulation.

• Task Management Software Experience: Familiarity with workflow and tracking tools, specifically monday.com.

• Strong Communication: Demonstrates clear and effective English communication, both written and verbal, for collaborative environments.

• Proactive Discrepancy Reporting: Ability to identify and report discrepancies in real-time to relevant stakeholders or reporting channels for immediate time optimization.

• Problem-Solving & Optimization: An agile self-starter, capable of quickly grasping new tasks, identifying effective workarounds, and implementing time optimization techniques to minimize task timelines.

Experience & Education

• Professional Experience: Minimum 2 years of overall professional experience.

Career Progression & Benefits

At Deliveroo, we are committed to the growth and development of our employees. This role offers unique opportunities including:

• Continuous Skill Enhancement: Access to training programs to enhance skills and knowledge in operational tasks and tools.

• Mentorship Opportunities: Guidance and support from experienced professionals across the organization.

• Clear Advancement Pathways: Defined opportunities for career advancement within the Skills Centre and other departments, based on performance and interest.

• Development Resources: Access to workshops and resources to develop new skills relevant to the role and future career aspirations.

Workplace & Diversity

Deliveroo prioritizes the welfare of its employees and offers a competitive range of benefits. We champion a diverse and inclusive workplace, welcoming individuals of all backgrounds. A passion for food and a desire to contribute to a fast-growing, exciting industry are key.