Head of France regions (9-month FTC)

Job Description

Head of Regions — France

Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. At Deliveroo, we are tackling complex, real-time challenges across a three-sided marketplace—connecting millions of consumers with thousands of restaurants and riders in seconds. We move fast, value autonomy, and empower our leaders to own their results.

We are looking for a Head of Regions for France. Reporting directly to the France Commercial Director, you will be a core member of the French Commercial Leadership team. You will oversee the strategic and operational performance of a broad geography, managing major hubs such as Bordeaux, Lyon, Marseille, Lille, and Strasbourg. This is a senior leadership role with a direct impact on revenue growth, P&L performance, and the success of a team of 30+ highly committed professionals.

What You’ll Be Doing

You will act as the general manager for our regional operations, balancing high-level strategy with granular operational excellence across your territory.

• Team Leadership & Culture: Build, coach, and lead an inclusive, high-performing commercial team. You will be responsible for the engagement and development of Regional, City, and Account Managers.

• Strategic Growth: Define and drive the Consumer Value Proposition (CVP) by key locations. You’ll partner with local managers to ensure our selection and service levels meet Deliveroo's strategic goals in every city.

• P&L Ownership: Manage the regional P&L with rigour, driving unit economics and budget management to achieve or exceed financial objectives.

• Market Ambassadorship: Act as the face of Deliveroo for your region, influencing all three sides of the marketplace and building trust with local stakeholders and government bodies.

• Strategic Partnerships: Cultivate effective B2B relationships with the senior leadership of our major mid-market partners, ensuring mutual growth and operational success.

• Organizational Collaboration: Bridge the gap between central functions and local teams to ensure seamless execution of global initiatives with a local lens.

What You’ll Need to Thrive

We are looking for a "strategic operator" with 10+ years of experience managing high-growth, consumer-facing businesses:

• Commercial Mastery: Exceptional skills in selling and negotiation, with a broad background in business development and general management.

• Analytical Rigour: Deep analytical capability and financial acumen. You use data-driven insights to manage budgets, drive unit economics, and identify market opportunities.

• Leadership Excellence: A proven track record of attracting top talent and leading large teams (30+) in fast-paced, high-pressure environments.

• Stakeholder Diplomacy: The ability to navigate complex networks and manage the sometimes conflicting needs of B2B partners, local authorities, and internal teams.

• Resilience & Action: A strong "bias for action" and the resourcefulness to pursue opportunities relentlessly, even when faced with ambiguity or tight deadlines.

• Market Insight: A strong vision for the French retail and restaurant landscape.

Why Join Us?

At Deliveroo, you’ll solve some of the most interesting questions in the tech-logistics space. Working here you can expect:

• 🚀 Significant Commercial Impact: Your decisions directly shape the success of our largest European market.

• 🌱 Entrepreneurial Autonomy: Own your regions like a business owner, supported by the technology and scale of a global leader.

• 🧠 High-Level Exposure: Work as a trusted member of the French Commercial Leadership team to influence national strategy.

Diversity, Equity and Inclusion

At Deliveroo, we believe a great workplace reflects the world around us. We are committed to building a workforce that mirrors the beautifully diverse communities we serve.

Deliveroo France is a leader in this space, achieving a score of 98/100 on the Gender Equality Index 2024. Our commitment to representation is reflected in our 2024 UK and International workforce data:

• Ethnic Diversity: 38.2% of our UK-based corporate employees identify as being from ethnic minority backgrounds. This includes:

  • 19.4% Asian / Asian British

  • 7.1% Black / African / Caribbean / Black British

  • 5.8% Mixed / Multiple ethnic groups

  • 5.9% Other ethnic groups

• Gender: 44.1% of our corporate workforce identifies as women.

• Senior Leadership: We have an active global goal to reach 40% women in senior leadership roles.

We welcome candidates from all backgrounds regardless of race, religion, gender, or disability. If you require any reasonable adjustments during the recruitment process, please let your recruiter know or contact us at accommodations@deliveroo.co.uk.