Associate Manager, Risk Intelligence

Job Description

Associate Manager, Risk Intelligence - London HQ (office based hybrid role)

Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Global Safety and Security team are the guardians of our marketplace, dedicated to protecting our people, assets, and reputation. From navigating complex global risks to implementing advanced security technologies and intelligence-led responses, we ensure a safe environment where our teams, partners, and customers can thrive with confidence.

What You’ll Be Doing

You’ll be joining the global Risk Intelligence and Investigations (RI) team. We operate at the intersection of technology, tradecraft, and crisis management, embedding AI-enabled intelligence into daily decision-making to help the business anticipate and mitigate global disruptions.

Here’s what your day-to-day might look like:

• Lead Regional Intelligence Ownership: Manage the London ROC intelligence team, delivering real-time foresight and situational awareness across the EMEA region.

• Deliver Predictive Insights: Use AI-enabled monitoring and structured tradecraft to identify emerging risks early, translating complex signals into actionable, decision-ready briefs for executive leaders.

• Drive Incident Risk Assessment: Act as the regional intelligence lead during incidents, providing the risk assessments and context required to support incident command and operational response.

• Advance Intelligence Automation: Partner with Engineering and Tech Ops to embed automation and analytics into workflows, improving signal fidelity and reducing manual monitoring.

• Ensure Global Continuity: Coordinate structured handovers between London and our global nodes (such as Tempe) to sustain 24/7 predictive coverage and enterprise resilience.

What You’ll Need to Thrive

Essential

• Significant Regional Intelligence Leadership: Proven experience in intelligence, crisis management, or global security operations, with specific expertise in EMEA risk environments.

• Analytical and Technical Excellence: Advanced tradecraft skills, including the ability to synthesise OSINT, internal data, and AI-enabled insights into clear, actionable products.

• Proactive Decision-Making: A history of acting swiftly and confidently under pressure, turning intelligence into measurable outcomes during high-stakes events.

• Cross-Functional Collaboration: Proven ability to build partnerships across Legal, Comms, and Regional Operations to ensure unified governance and escalation.

• Automation Mindset: Familiarity with data analytics platforms and a drive to scale predictive capabilities through technology.

Nice to Have

• Experience operating within a "follow-the-sun" global model.

• Understanding of complex geopolitical and regulatory dynamics unique to the EMEA marketplace.

Why Join Us?

At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:

🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders.

🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility.

🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves.

🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best.

We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.

Our Global Structure

Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.

Diversity, Equity and Inclusion

At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.

We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.

If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application.

If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!