Executive Assistant

Job Description

What you can expect:

ClearBank is a place where you can do things differently and challenge the status quo. We will give you a high level of autonomy and transparency, and we trust you to make the right decisions for the bank.

If that excites you, how about joining our team as Executive Assistant?

Reporting to the Chief Executive Officer for Europe and working with members of the management team and board, you will be a proactive trusted partner to senior leaders, ensuring their time, priorities, and operations run seamlessly. You will assist to optimise workflows and strengthen organisational effectiveness and high-quality execution. At the same time, you will oversee the smooth running of the workplace and office operations across our European locations, creating a welcoming environment that enables teams to perform at their best.

Your role includes:

Leadership Support & Coordination

• Proactively manage complex schedules, ensuring priorities are protected, meetings are well‑planned and preparation time is safeguarded, keeping a solutions‑oriented approach in a fast‑paced environment.

• Coordinate international travel, including logistics, accommodation, itineraries and expense processing.

• Handle confidential and sensitive information with absolute discretion and professional judgment.

Team Support, Governance & Meetings

• Support governance and operational meeting cycles by preparing and coordinating meetings and meeting materials, distributing documentation and working closely with the Company Secretary.

• Plan and coordinate team events, workshops, offsites, and leadership sessions, ensuring high-quality logistics, clear communication and strong stakeholder alignment.

• Facilitate internal communication and all-hands meetings by ensuring teams have the information, context, and resources needed to operate effectively.

• Maintain light budget oversight for office operations (e.g, supplies, events, suppliers), ensuring accurate tracking and cost awareness.

Office Management & Workplace Operations

• Oversee the smooth daily running of our European office locations (Amsterdam, Paris, and future sites), ensuring a welcoming, efficient and productive environment.

• Coordinate workplace services including visitor management, parcel handling, and general office supplies and enquiries.

• Manage vendor and supplier relationships, ensuring timely maintenance, quality service delivery and compliance with our workplace standards.

• Support onboarding tasks such as building access, desk setup, and coordination for new joiners and leavers.

What you’ll bring:

To excel in this role, you’ll also need:

• 3+ years of experience as a leadership coordinator or executive assistant in a fast‑paced, growing environment.

• Strong organisational skills with the ability to manage multiple priorities effectively.

• Strong stakeholder‑management and relationship‑building skills.

• Excellent verbal and written communication skills, with high proficiency in English.

• Comfortable using a variety of technology platforms, including AI tools and open to learning and adopting new tools. We work in MS SharePoint environment.

• Strong cultural awareness and sensitivity, with a commitment to fostering an inclusive workplace.

• High level of confidentiality and discretion.

What makes a great ClearBank team member? Does this sound like you?

• You focus on solutions and positive outcomes, thinking radically and responsibly to find the best result for our customers, your colleagues and the bank;

• You actively seek feedback from others to drive your growth and development, always assuming positive intent from others and develop strong, trusting relationships you’re your colleagues and customers: you really, genuinely care;

• You always strive for the highest quality, but you know that done is better than perfect; you welcome a challenge knowing that they learn as you go and iterate;

• ‘I’ before ’we’, isn’t in your vocabulary

If this sounds like you then we encourage you to dust off that CV and apply!

What we offer in return

• We're flexible – We support a culture of flexibility which allows our employees to achieve a strong work-life balance.

• Holiday – 27 days of annual leave per year, plus public holidays.

• Work abroad – You have the flexibility to work outside of the Netherlands for up to 30 days in a rolling 12-month period.

• Socials – Regular social events open to all.

• Holiday swap – Option to swap your bank holidays to any other day of your choice.

• Wellbeing – long term disability cover and accident cover.

• Bigger than ClearBank – Take a couple of days per year to do something that matters to you.

• Pension – We offer generous pension contribution without mandatory employee contribution.

• Expense coverage – Mobile phone allowance and travel cost reimbursement.

• Family – Enhanced family-friendly leave.

• Personal development – We offer personal development budgets, opportunities to take part in role-related training and unlimited LinkedIn Learning.

And not forgetting the biggest benefit of all. The opportunity to be part of an incredible team that’s building a tech-bank fit for the future.

A little bit more about us!

ClearBank is Where You Can belong:

At ClearBank we think about Diversity, Equity and Inclusion (DE&I) a lot. Not because we think we should. But because we know we should – how else can we build a happy workforce and be successful as a business. We’re committed to making sure our teams reflect society. And we put energy and effort into making this a place where everyone feels at home, where they’re given the trust and encouragement to do their very best work. Here are some of the things we’re most proud of:

• 42% of our senior management roles are held by women

• Our enhanced family leave policies

• Launching our partnership with Code First Girls

• Increasing awareness of neurodiversity in the workplace through our partnership with the Inclusive Group

Our hiring process and what you can expect:

Application: a member of our talent acquisition team will review your application against the key requirements for the role and let you know within two weeks whether you’re moving forward to the next stage;

Screening: You’ll spend 30-45 minutes speaking to one of our recruiters learning more about the role and ClearBank, and we’ll get it know more about you, your experience and how your skills align with the role (this will be via phone or Teams video call). You can expect to hear back from us within seven days following this meeting (if things are taking longer than expected, we’ll let you know that too);

First Interview: You’ll spend one hour with a member of our hiring team focusing on your skills, competencies and your ways of working at the same time we’ll give you time to ask more questions about the role, the team and learn more about the ClearBank culture. This will be via Teams.

Second Interview: This will be a competency-based interview with one or more members of our team.

Final Stage: You will have a final meeting with the Head of Department. This will be around 45-60 minutes.

Offer: Congratulations! Get ready to transform banking forever!

Our commitment to you as a candidate:

We will always try our best to get back to you within seven days of your interview whether you’ve been successful or not and provide you with feedback. Sometimes things take a little longer, so we may not have a decision to share but we will get it touch to let you know we need a little more time.

We’re unable to provide specific individual feedback at the application or screening stage but know that your application was reviewed and considered carefully.

We wish you the best of luck with your application and maybe we’ll be celebrating your new role at ClearBank soon!

Equal Opportunities

ClearBank is committed to ensuring equal opportunities throughout every stage of the recruitment process. ClearBank recognises that diversity is vital to the long-term success of the business in the communities and markets in which it operates. ClearBank is also a firm believer that an inclusive culture fosters greater employee engagement and collaboration.

ClearBank strives for diversity and inclusion of all forms, including (but not limited to): gender, age, educational and professional background, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief and sexual orientation.

As part of the Company’s commitment to equal employment opportunity, we provide reasonable adjustments, to candidates during the recruitment process, including to individuals with disabilities. We want to create a safe space that welcomes everyone so please let us know how we can accommodate you. In case you have any accessibility requirements you can share that with our Talent Acquisition team prior to your interview stage, if applicable.

The legal bit

By submitting your CV to ClearBank Limited you are providing your consent for us to use the information you provide for recruitment purposes. For more information on how we manage your data go and check out our Candidate Privacy Notice on the ClearBank website to see how we process, manage and look after your data. You are also allowing us to communicate with you by email and telephone for recruitment purposes.