Product Manager

Job Description

We are Centrica! We’re so much more than an energy company. We’re a family of brands revolutionising a cleaner, greener future. Working here is #MoreThanACareer - we’re powered by purpose. Together we can make an impact that will truly change tomorrow. Whether you’re developing cutting-edge green tech, helping customers on the front line or simplifying operations behind the scenes.

Your work here isn’t just a job – it’s a mission. We all play a vital role in energising a greener, fairer future.

“Product Manager (Remote/Hybrid Working)”

British Gas one of the best-known brands in the country (with 95% brand awareness) have an exciting new opportunity. This is the chance to join a well-established, high performing Commercial Team on their HomeCare portfolio.

At British Gas we believe we’re evolving to become a truly purpose-led organisation, helping millions of customers to live more sustainably, simply, and affordably.

This role offers great development opportunities and growth:

• Experience developing product and service propositions.
• Experience designing end-to-end solutions and use influencing skills to sell solutions.
• Develop confidence working with regulated products, conduct rules and good customer outcomes.
• Delve into issues to work out the root causes and potential solutions.
• Experience inputting into commercial business plans.
• Experience building relationships with key stakeholders.
• Presenting propositions to senior leadership teams.

A successful candidate will have:

• Excellent communication skills.
• A “can-do” attitude.
• Problem Solving and curiosity to explore new ideas.
• Strong stakeholder management skills.
• Strong planning, organisational and interpersonal skills, with the ability to collaborate with colleagues.
• The ability to perform against deadlines, building both internal and external relationships.
• The ability to identify and implement business solutions, responding to market and customer needs along with commercial acumen.

Key Accountabilities include:

• Support delivery of product and proposition portfolio to retains and grow customer base through evolution
• Support the delivery of business plan with effective cross functional working across Customer Experience, Commercial, Digital, Pricing, Marketing, Field and Customer Fulfilment.
• Ensure that the products are built to the correct specification and is in line with the good customer outcomes and commercial sustainability.
• Identify and create propositions to add customer needs and enhance value proposition.
• Contribute to the design, development and launch of engaging, innovative and commercially successful products and propositions across our chosen sectors.
• Work closely with the Customer Research and Insight team and agency partners to develop a deep understanding of the market opportunity.
• Identify the target customer segments, core offers/ propositions concepts, the key product feature requirements, price positioning, channel strategy and advertising, sales and promotions investment requirements.

We are proud to be recognised as a disability-confident employer. Our customers come from a variety of different backgrounds, and so do we. We hire great people from all walks of life, not just because it’s the right thing to do, but because it makes our company stronger. We will continue championing inclusivity while investing in our local communities to create a better, more sustainable world for everyone.

We are incredibly proud to have been recognised by The Times for being one of the Top 50 Employers for Women.

Our people are the beating heart of our business. We are incredibly proud of our commitment to being FlexFirst. From childcare to furry friends, we listened to our people and understood that they work best when they are comfortable and have a flexible working model that suits their individual needs. We embrace the opportunity to give our colleagues a choice to work from anywhere whilst still ensuring they can connect and engage with their teams through office days, employee networks and virtual events.

In addition, after listening to what matters most to them, we have tailored our well-being & benefits package around our employees.

💰 Competitive salary and bonus potential
💡 Employee Energy Allowance at 15% of the government price cap
👵 Pension scheme
🚗 Electric car lease scheme
⛱ 33 days holiday allowance, inclusive of public holidays, and the option to buy up to 5 additional days
🏋️‍♀️Excellent range of flexible benefits, including technology vouchers & travel insurance

🌲 We are committed to creating a cleaner and greener future. And we’re making big changes to help us get there. That means cutting customers' emissions and our own to reach net zero. And because our people are the beating heart of our business, we will continue to champion inclusivity, develop future skills and invest in our local communities to create a better world for everyone. As part of our reforestation project with WeForest, for every new employee that joins our family, we plant trees in underprivileged areas in Tanzania to offer farming and wildlife economy opportunities for locals.

#LI-BGAS

At Centrica we embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. To build a more sustainable future, we need the best team – a team with a diverse mix of people and skills, where everyone feels welcome and able to succeed. We are dedicated in helping to close the diversity gap and would love to see more females, people of colour and LGBTQ+ employees, as well as those from a variety of cultures and ethnicity to veterans and the differently abled. Supporting diversity and inclusion is a big part of who we are, we are not looking for people to fit into our culture but to add to it!

PLEASE APPLY ONLINE by hitting the 'Apply' button.

Applications will ONLY be accepted via the ‘Apply’ button.

This role is being handled by the Centrica recruitment team and NO agency contact is required.