Product Designer

Job Description

We are Centrica! We’re so much more than an energy company. We’re a family of brands revolutionising a cleaner, greener future. Working here is #MoreThanACareer - we’re powered by purpose. Together we can make an impact that will truly change tomorrow. Whether you’re developing cutting-edge green tech, helping customers on the front line or simplifying operations behind the scenes.

Your work here isn’t just a job – it’s a mission. We all play a vital role in energising a greener, fairer future.

An opportunity to play your part

Our product design team is seeking an experienced and highly skilled Product Designer who has proven user-centred design experience and detailed knowledge of UX methodology and practices.

Our Product Designers shape our services, championing our customers' needs. They help us explore, craft and improve intuitive, inspiring digital solutions for our 7.5 million residential energy customers.

Location: We have a hybrid-work environment, where you will be predominantly home-based but required to travel to office site occasionally

We have tailored our well-being & benefits package around our employees as follows:

• Competitive salary and bonus potential

• Employee Energy Allowance at 15% of the government price cap

• Pension scheme

• Company Funded Healthcare Plan

• 25 days holiday allowance, plus public holidays, and the option to buy up to 5 additional days

• Excellent range of flexible benefits, including technology vouchers, electric car lease scheme & travel insurance

On a day-to-day basis you will be:

• Responsible for upholding excellent customer experience for all the products and journeys within your squad.

• Driving collaboration across teams.

• Researching and understanding customer needs through explorative research, usability testing and data analysis

• Working closely with Product Owners and Tech teams to ship high quality work

• Contributing to our design systems and continuous improvement of ways of working within the team

• Champion and maintain standards of design in the wider business function

Knowledge, Skills & Experience

We need you to have experience working across all parts of the design process – although it’s fine if you are stronger in some areas than others. This includes:

• UX Research

• UX Design

• UI Design

• Design thinking

• Working in an agile environment, supporting and collaborating with multi disciplinary teams

• Hands on experience in UX design and research disciplines, tools, and processes

• Experienced in working and contributing to design systems and design standards in Figma

Education and Certifications: Design Degrees nice to have but not essential.

Competencies

• Strong communication skills

• Ability to create compelling and concise communications

• Ability to spot problems and opportunities and make necessary changes

• A genuine passion for improving collaboration and efficiency

• Ability to organise and prioritise work from multiple stakeholders

Please share your CVs with Portfolio details.

Our commitment to diversity

We are proud to be recognised as a disability-confident employer. Our customers come from a variety of different backgrounds, and so do we. We hire great people from all walks of life, not just because it’s the right thing to do, but because it makes our company stronger. We will continue championing inclusivity while investing in our local communities to create a better, more sustainable world for everyone. We are incredibly proud to have been recognised by The Times for being one of the Top 50 Employers for Women.

Our people are the beating heart of our business. We are incredibly proud of our commitment to being Flex First. From childcare to furry friends, we listened to our people and understood that they work best when they are comfortable and have a flexible working model that suits their individual needs. We embrace the opportunity to give our colleagues a choice to work from anywhere whilst still ensuring they can connect and engage with their teams through office days, employee networks and virtual events.

#LI-PR1

At Centrica we embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. To build a more sustainable future, we need the best team – a team with a diverse mix of people and skills, where everyone feels welcome and able to succeed. We are dedicated in helping to close the diversity gap and would love to see more females, people of colour and LGBTQ+ employees, as well as those from a variety of cultures and ethnicity to veterans and the differently abled. Supporting diversity and inclusion is a big part of who we are, we are not looking for people to fit into our culture but to add to it!

PLEASE APPLY ONLINE by hitting the 'Apply' button.

Applications will ONLY be accepted via the ‘Apply’ button.

This role is being handled by the Centrica recruitment team and NO agency contact is required.