Centrica • United Kingdom

Market Insight Analyst

Employment type:  Full time


A little flex time

Job Description

We are Centrica! We’re so much more than an energy company. We’re a family of brands revolutionising a cleaner, greener future. Working here is #MoreThanACareer - we’re powered by purpose. Together we can make an impact that will truly change tomorrow. Whether you’re developing cutting-edge green tech, helping customers on the front line or simplifying operations behind the scenes.

Your work here isn’t just a job – it’s a mission. We all play a vital role in energising a greener, fairer future.

Market Insight Analyst

Leicester / Windsor with FlexFirst hybrid working

We’re looking for a brilliant Market Insight Analyst to join our team of colleagues in British Gas Business, that together are setting the standard in energy supply.

In the complicated world of energy, we strive to make energy simple, creating a straightforward and hassle-free experience for our customers.

Our philosophy is success comes when we’re in it together, trusting each other and having fun along the way. And because we’ve got big plans to help our homes and businesses get closer to net zero, we can’t stand still. We need to be always learning, ready to grow and move forward.

You will be responsible for constantly monitoring the business energy supply market and competitive landscape to identify impactful trends, threats and opportunities.

You will support various teams across BGB and contribute to growing product sales, renewals and ultimately market share within our target segments. You will be expected to be the expert on competitors, ensuring all findings are recorded, analysed, reported and are subsequently available to help drive decision making.

The Market & Competitor Insight Team provides the company with an outside view of the market and prides itself on objectivity and analytical rigour. Our outputs use a combination of written analysis accompanied by charting and analytics.

What you’ll be doing:

  • Proactively monitor developments in the business energy supply market and update the team’s market insight site on SharePoint several times a day and ensure relevant intelligence, news, data and content is shared with appropriate groups and individuals

  • Regularly update and analyse market data from a wide range of sources including energy industry and government stats and communicate insights in a timely and accessible manner

  • Prepare and deliver a weekly market and competitor update through the production of a concise but insightful, weekly report that is sent to subscribers of our services

  • Create intelligence reports, forward-looking insights and deep-dive analysis (both ad-hoc and regular) with actionable insight

  • Ensure a good understanding of competitors pricing strategies, maintain and process pricebook data weekly and track bespoke pricing

  • Create and maintain competitor profiles, battlecards and comparison tables, covering products/propositions, services, business models, financials, etc.

  • Develop and roll-out processes and tools that allow stakeholders to easily access intelligence and insight including market share, Gains & Losses and others

  • Support and contribute to the production of the quarterly energy market report for internal and external audiences

  • Develop a broad network of internal and external sources to capture data and insights

  • Managing and supporting Year in Industry intern(s)

You’ll have a track record of:

  • Experience analysing and synthesising hard and soft data, identifying. implications and observing patterns, drawing conclusions, and explaining facts, data or information from a wide variety of resources

  • Strong attention to detail, analytical and problem-solving skills

  • Ability to manipulate large data sets and use analysis techniques to analyse data in Excel is essential, whilst knowledge of SQL and PowerBI would be desirable

  • Experienced in producing reports and presentations and delivering them to both peers and senior stakeholders

  • Proven ability to manage multiple activities and prioritise workload

  • Ability to influence others, demonstrating the ability to build relationships with senior stakeholders

  • Self-directed working approach: pro-active, flexible, resilient, motivated, and creative

  • Demonstratable experience of facilitating cross functional groups to achieve the desired outcome


At Centrica we embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. To build a more sustainable future, we need the best team – a team with a diverse mix of people and skills, where everyone feels welcome and able to succeed. We are dedicated in helping to close the diversity gap and would love to see more females, people of colour and LGBTQ+ employees, as well as those from a variety of cultures and ethnicity to veterans and the differently abled. Supporting diversity and inclusion is a big part of who we are, we are not looking for people to fit into our culture but to add to it!

PLEASE APPLY ONLINE by hitting the 'Apply' button.

Applications will ONLY be accepted via the ‘Apply’ button.

This role is being handled by the Centrica recruitment team and NO agency contact is required.

Company benefits

Adoption leave
Open to part-time employees
Enhanced sick days
Flexible working week
Enhanced sick pay
Gym membership
Health insurance
Mental health platform access
Compassionate leave
Dental coverage
Fertility treatment leave
Season ticket loan
Buy or sell annual leave
Optional unpaid leave
Shared parental leave
Enhanced maternity leave
Carer’s leave
Enhanced paternity leave
Pregnancy loss leave
Cycle to work scheme
Pension match/increase
Equity packages
Life insurance
Annual pay rises
Share options
Financial coaching
Employee discounts
Volunteer days
Company car
Employees are very happy with their working location freedom
Employees are very happy with the flexibility in the hours they work
Employees are very happy with the benefits their company offers
Work-life balance
Employees feel that they can switch off quite easily from work
Role modelling
Employees feel that flexible working is part of the culture
Employees feel they have complete autonomy over getting their work done

Additional employee ratings
(these do not contribute to the FlexScore®)

Employees feel that the diversity is good and there are continued efforts to improve it
Employees feel like the company culture is brilliantly inclusive and equitable
Employees feel like it is a really great environment to work in
Employees feel very excited about and aligned with the company mission
Employees feel that their salary is good and matches the value they bring

Working at Centrica

Company employees


Gender diversity (male:female)


Office locations

Windsor, London, Cardiff, Leicester, Glasgow, Edinburgh, Manchester, Dublin, Stockport, Staines, Hampton, Aberdeen, Barrow, Hull

Hiring Countries




United Kingdom

Awards & Achievements

2nd – Large companies

2nd – Large companies

Flexa100 2024
3rd – Consumer Goods

3rd – Consumer Goods

Industry awards 2023

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