Data Development Lead

Job Description

Centrica are going through a fascinating period of change. We’re evolving to become a truly purpose-led organisation, helping millions of customers to live more sustainably, simply, and affordably. We truly believe that we have a huge role to play in helping the nation to cut carbon emissions and prepare for a net zero future, and it’s a role we are immensely proud of.

An opportunity to play your part

We have an exciting opportunity of Data Development Lead within the Business Customer Data & Insight Team. You will be responsible for managing all ongoing development deliveries and maintenance activities across the customer Data and Analytics environments, including, building, and implementing new data sources for the Customer Data Warehouse, managing and refining business rules to create a Single Customer View as well as managing all segmentation deliveries.

This role offers lots of variety and the opportunity to work with stakeholders across multiple business units. A unique and challenging role offering vast development possibilities where no one day will look the same.

Location: We have a hybrid-work environment, where you will be predominantly home-based but required to Leicester/ Windsor occasionally

We have tailored our well-being & benefits package around our employees as follows:

• Competitive salary and bonus potential

• Employee Energy Allowance at 15% of the government price cap

• Pension scheme

• Company Funded Healthcare Plan

• 25 days holiday allowance, plus public holidays, and the option to buy up to 5 additional days

• Excellent range of flexible benefits, including technology vouchers, electric car lease scheme & travel insurance

Responsibilities

• Define and deliver data change plan in line with customer warehouse requirements and developments

• Liaise with DTS and third-party offshore teams to manage and prioritise product backlog according to agile methodology

• Responsible for conducting low level design, Quality Assurance, User Acceptance Testing and Data Validation across data development activities

• Manage and maintain data dictionary for the customer analytics warehouse. Specify changes and manage changes in line with business requirements

• Use data matching tools (Experian Aperture) to run and refine business rules to create BGB’s Single Customer View

• Manage existing segmentation processes according to agreed definitions, including, managing weekly segmentation reviews for acquisitions and renewals across CBS and Small Business teams

• Support role out plans across BGB Business Units that require access to the customer analytics environment and single customer view

• Support Data Transition Plans with third party data aggregator to ensure single customer view capability is used to drive campaign management activities

• Represent BGB customer data & insight team across wider DTS changes, including, AWS and MS Azure developments

What we need from you:

• Advanced SQL Server (Essential)

• Advanced SSIS skills (Essential)

• Good stakeholder management (Essential)

• Knowledge of matching algorithms desirable

• Strong data manipulation skills

• Good analytical skills to identify problems that require data fixing

Education: Degree educated or relevant experience

We are proud to be recognised as a disability-confident employer. Our customers come from a variety of different backgrounds, and so do we. We hire great people from all walks of life, not just because it’s the right thing to do, but because it makes our company stronger. We will continue championing inclusivity while investing in our local communities to create a better, more sustainable world for everyone. We are incredibly proud to have been recognised by The Times for being one of the Top 50 Employers for Women.

Our people are the beating heart of our business. We are incredibly proud of our commitment to being FlexFirst. From childcare to furry friends, we listened to our people and understood that they work best when they are comfortable and have a flexible working model that suits their individual needs.

At Centrica we embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. To build a more sustainable future, we need the best team – a team with a diverse mix of people and skills, where everyone feels welcome and able to succeed. We are dedicated in helping to close the diversity gap and would love to see more females, people of colour and LGBTQ+ employees, as well as those from a variety of cultures and ethnicity to veterans and the differently abled. Supporting diversity and inclusion is a big part of who we are, we are not looking for people to fit into our culture but to add to it!

PLEASE APPLY ONLINE by hitting the 'Apply' button.

Applications will ONLY be accepted via the ‘Apply’ button.

This role is being handled by the Centrica recruitment team and NO agency contact is required.