Flexa
Centrica • United Kingdom

Credit Risk Analyst

Employment type:  Full time

Remote-first

A little flex time

Apply now

Job Description

We are Centrica! We’re so much more than an energy company. We’re a family of brands revolutionising a cleaner, greener future. Working here is #MoreThanACareer - we’re powered by purpose. Together we can make an impact that will truly change tomorrow. Whether you’re developing cutting-edge green tech, helping customers on the front line or simplifying operations behind the scenes.

Your work here isn’t just a job – it’s a mission. We all play a vital role in energising a greener, fairer future.

Credit Risk Analyst

Work as part of E2E Debt Strategy & Performance Team to reduce overall cost of Business Energy Debt to BGB.

The Credit Risk Analyst role has responsibility to deliver performance, and risk segmentation analytics to support robust debt management commercial decisions.

Accountabilities

  • Analysing monthly performance outcomes, ensuring we can link operational activity to financial reporting.
  • Proactively identifying opportunities/risks, making recommendations, and seeking resolutions with the wider team.
  • Identify and Implement controls and processes to ensure all debt is being treated.
  • Support the business leads with adhoc analysis to enable debt treatment / debt prevention.
  • Understand, report and influence key drivers of performance.
  • Evaluating treatment channel KPI’s, identifying strategic/tactical opportunities, and progressing change enhancements.
  • Provide analysis & insight to Strategic changes & provide council and challenge to enable a rounded view of decision making.
  • Support the deployment of tactical and strategic changes impacting debt & treatment journeys.
  • Build strong working relationships with the key internal and 3rd Party stakeholders to successfully deliver effective customer segmentation.

Experience

  • Strong understanding of key performance drivers.
  • Experience of identifying risks and opportunities and engaging stakeholders to deliver strategies to exploit/mitigate.
  • Experience of linking operational performance and financial outcomes.
  • Excellent analytical skills.
  • SAS Skills essential.
  • Energy Industry knowledge advantageous.
  • Experience of developing and deploying effective improvements in a complex organisation.

At Centrica we embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. To build a more sustainable future, we need the best team – a team with a diverse mix of people and skills, where everyone feels welcome and able to succeed. We are dedicated in helping to close the diversity gap and would love to see more females, people of colour and LGBTQ+ employees, as well as those from a variety of cultures and ethnicity to veterans and the differently abled. Supporting diversity and inclusion is a big part of who we are, we are not looking for people to fit into our culture but to add to it!


PLEASE APPLY ONLINE by hitting the 'Apply' button.

Applications will ONLY be accepted via the ‘Apply’ button.

This role is being handled by the Centrica recruitment team and NO agency contact is required.

Company benefits

Adoption leave
Open to part-time employees
Enhanced sick days
Flexible working week
Enhanced sick pay
Gym membership
Health insurance
Mental health platform access
Compassionate leave
Dental coverage
Fertility treatment leave
Season ticket loan
Buy or sell annual leave
Optional unpaid leave
Shared parental leave
Enhanced maternity leave
Carer’s leave
Enhanced paternity leave
Pregnancy loss leave
Cycle to work scheme
Pension match/increase
Equity packages
Life insurance
Annual pay rises
Share options
Financial coaching
Employee discounts
Volunteer days
Company car
Location
96%
Employees are very happy with their working location freedom
Hours
92%
Employees are very happy with the flexibility in the hours they work
Benefits
82%
Employees are very happy with the benefits their company offers
Work-life balance
79%
Employees feel that they can switch off quite easily from work
Role modelling
83%
Employees feel that flexible working is part of the culture
Autonomy
88%
Employees feel they have complete autonomy over getting their work done

Additional employee ratings
(these do not contribute to the FlexScore®)

Diversity
80%
Employees feel that the diversity is good and there are continued efforts to improve it
Inclusion
82%
Employees feel like the company culture is brilliantly inclusive and equitable
Culture
84%
Employees feel like it is a really great environment to work in
Mission
85%
Employees feel very excited about and aligned with the company mission
Salary
72%
Employees feel that their salary is good and matches the value they bring

Working at Centrica

Company employees

20,000

Gender diversity (male:female)

68%:32%

Office locations

Windsor, London, Cardiff, Leicester, Glasgow, Edinburgh, Manchester, Dublin, Stockport, Staines, Hampton, Aberdeen, Barrow, Hull

Hiring Countries

Belgium
Denmark
Ireland
United Kingdom

Awards & Achievements

2nd – Large companies

2nd – Large companies

Flexa100 2024
3rd – Consumer Goods

3rd – Consumer Goods

Industry awards 2023

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