Centrica • United Kingdom

Creative Lead

Employment type:  Full time


A little flex time

Job Description

We are Centrica! We’re so much more than an energy company. We’re a family of brands revolutionising a cleaner, greener future. Working here is #MoreThanACareer - we’re powered by purpose. Together we can make an impact that will truly change tomorrow. Whether you’re developing cutting-edge green tech, helping customers on the front line or simplifying operations behind the scenes.

Your work here isn’t just a job – it’s a mission. We all play a vital role in energising a greener, fairer future.

Energy is in our DNA. From supplying the gas and coal that powered the industrial revolution, to becoming the market-leading energy services and solutions company we are today, we've been at the centre of the UK energy industry for over 200 years. Today, we are unique among energy companies in the UK and Ireland, operating across the entire energy value chain through a variety of distinct, but complimentary businesses, all of which share the same purpose – energising a greener, fairer future.

The Role

We have two strong and distinct retail brands in British Gas and Hive, and a powerful masterbrand in Centrica. As Creative Lead you will be the champion and guardian of the identity for these brands.

We are looking for a creative visionary who can inspire content creators within our organisation, alongside our agency partners, to develop bold and memorable design. Bringing the brands to life across internal and external content and communications.

Working across the group, you will take ownership of the brand guidelines and creative outputs across the British Gas and Hive retail businesses, as well as overseeing any development of the Centrica masterbrand. You will head up an expanding creative team, initially managing two brand managers and a designer, reporting to the Head of Brand.

This is an exciting time to be working in Energy and at Centrica as we both supercharge our ambitions for Net Zero and keep the nation running as the leading energy provider in the UK. As Creative Lead, you will play a key role in shifting perceptions and strengthening our brands to ensure they reflect the amazing work we do today and our ambition for the future.


With our Flexible First working arrangements we empower our colleagues to work in a way that best suits them – meaning location doesn’t need to be a barrier. The team tend to spend two days in a London office weekly, with occasional travel to the Head Office in Windsor.

Key accountabilities will be:

  • Set a high bar for quality and creativity and keep raising it, provide creative leadership support and guidance across internal teams.

  • Develop clear brand identities and guidelines across British Gas, Hive and Centrica that are understood and used across the business.

  • Shape and own our brand architecture across Centrica.

  • Develop distinctive brand assets that build brand recognition and equity.

  • Manage and execute design requests across business units, working with internal design support and agency partners.

  • Own projects from concept, through to execution and to delivery of final assets.

  • Develop and run creative forums for review and sign off creatives across the brands.

  • Manage a small team of designers and brand managers, providing steer and guidance.

Capabilities required:

  • Extensive relevant experience in consumer brands.

  • A portfolio of well-conceived and beautifully executed work across a number of channels including digital and social media.

  • A strong knowledge of the core Adobe Creative Suite applications and a good working knowledge of other apps including Figma, Sketch and experience with tools like Frontify.

  • Be able to demonstrate a broad palette of design skills, from logos, icons, illustrations, typography, art direction, to animations and other short-form assets for social media.

  • Management experience, comfortable with shaping and leading creative teams.

  • Excellent communicator and able to work with people at all levels.

  • In-house experience preferred.

We are proud to be recognised as a disability-confident employer. Our customers come from a variety of different backgrounds, and so do we. We hire great people from all walks of life, not just because it’s the right thing to do, but because it makes our company stronger. We will continue championing inclusivity while investing in our local communities to create a better, more sustainable world for everyone.

We are incredibly proud to have been recognised by The Times for being one of the Top 50 Employers for Women.

Our people are the beating heart of our business. We are incredibly proud of our commitment to being FlexFirst. From childcare to furry friends, we listened to our people and understood that they work best when they are comfortable and have a flexible working model that suits their individual needs. We embrace the opportunity to give our colleagues a choice to work from anywhere whilst still ensuring they can connect and engage with their teams through office days, employee networks and virtual events.

In addition, after listening to what matters most to them, we have tailored our well-being & benefits package around our employees.

💰 Competitive salary and bonus potential
💡 Employee Energy Allowance at 15% of the government price cap
👵 Pension scheme
🚗 Electric car lease scheme
⛱ 33 days holiday allowance, inclusive of public holidays, and the option to buy up to 5 additional days
🏋️‍♀️Excellent range of flexible benefits, including technology vouchers & travel insurance

🌲 We are committed to creating a cleaner and greener future. And we’re making big changes to help us get there. That means cutting customers' emissions and our own to reach net zero. And because our people are the beating heart of our business, we will continue to champion inclusivity, develop future skills and invest in our local communities to create a better world for everyone. As part of our reforestation project with WeForest, for every new employee that joins our family, we plant trees in underprivileged areas in Tanzania to offer farming and wildlife economy opportunities for locals.


At Centrica we embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. To build a more sustainable future, we need the best team – a team with a diverse mix of people and skills, where everyone feels welcome and able to succeed. We are dedicated in helping to close the diversity gap and would love to see more females, people of colour and LGBTQ+ employees, as well as those from a variety of cultures and ethnicity to veterans and the differently abled. Supporting diversity and inclusion is a big part of who we are, we are not looking for people to fit into our culture but to add to it!

PLEASE APPLY ONLINE by hitting the 'Apply' button.

Applications will ONLY be accepted via the ‘Apply’ button.

This role is being handled by the Centrica recruitment team and NO agency contact is required.

Company benefits

Adoption leave
Open to part-time employees
Enhanced sick days
Flexible working week
Enhanced sick pay
Gym membership
Health insurance
Mental health platform access
Compassionate leave
Dental coverage
Fertility treatment leave
Season ticket loan
Buy or sell annual leave
Optional unpaid leave
Shared parental leave
Enhanced maternity leave
Carer’s leave
Enhanced paternity leave
Pregnancy loss leave
Cycle to work scheme
Pension match/increase
Equity packages
Life insurance
Annual pay rises
Share options
Financial coaching
Employee discounts
Volunteer days
Company car
Employees are very happy with their working location freedom
Employees are very happy with the flexibility in the hours they work
Employees are very happy with the benefits their company offers
Work-life balance
Employees feel that they can switch off quite easily from work
Role modelling
Employees feel that flexible working is part of the culture
Employees feel they have complete autonomy over getting their work done

Additional employee ratings
(these do not contribute to the FlexScore®)

Employees feel that the diversity is good and there are continued efforts to improve it
Employees feel like the company culture is brilliantly inclusive and equitable
Employees feel like it is a really great environment to work in
Employees feel very excited about and aligned with the company mission
Employees feel that their salary is good and matches the value they bring

Working at Centrica

Company employees


Gender diversity (male:female)


Office locations

Windsor, London, Cardiff, Leicester, Glasgow, Edinburgh, Manchester, Dublin, Stockport, Staines, Hampton, Aberdeen, Barrow, Hull

Hiring Countries




United Kingdom

Awards & Achievements

2nd – Large companies

2nd – Large companies

Flexa100 2024
3rd – Consumer Goods

3rd – Consumer Goods

Industry awards 2023

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