Senior Product Designer

Job Description

📣 A bit about the role.

We’re looking for an experienced Senior Growth Product Designer to join our high-performing design team in building incredible digital product experiences for our rapidly growing customer base.

As a senior member of the Digital Product Design Team, you'll work closely with Senior Product Managers and Engineering Teams as well as stakeholders from around the business including Commercial, Marketing, Brand & Creative, and Customer Love.

In this role you can expect to:

• Work on our Acquisition team which focuses on attracting new dog owners to try Butternut - explaining the proposition, personalising the experience to the user and using smart UX decisions and best practice e-commerce knowledge to mitigate friction for the user when signing up.
• Take broad concepts and design end-to-end flows that deliver value to our customers and Butternut across multiple platforms, with a focus on growth.
• Lead and foster a collaborative culture within our team of passionate and driven product designers.
• Find opportunities from understanding and synthesising customer insights and data to solve complex problems into simple and delightful experiences.
• Be in a fast paced environment, have a positive impact and continue to iterate.
• Raise the design quality bar for our Digital Products.
• Evolve designs in our design system and be an ambassador of the Brand.
• Continuously seek to improve yourself, the team and ways of working through feedback.

👋 A bit about you.

• You have a deep understanding of Digital Product Design best-practices and innovation at a senior level.
• You have proven experience in leading large scale growth initiatives, particularly in acquiring and retaining customers, as well as facilitating ideation workshops and design sprints.
• You demonstrate an unwavering customer-centric approach by consistently stress-testing designs through user testing, research, and AB testing, while showcasing a proven track record of delivering impactful digital products that successfully meet long term commercial and customer goals in an agile environment.
• Your communication skills are on-point and you can quickly and easily gather support for your ideas, and champion them with exec-level communication.
• You can make tough decisions quickly, and you're right most of the time.
• We use Figma & Notion as our primary design and communication tools, so you'll need to be willing to make the switch if you haven't used these already.
• Obsessed with dogs. Naturally.

🐶 A bit about us.

At Butternut, we put the food back into dog food. We believe dogs deserve to eat the healthiest, most natural and tastiest food with none of the nasties. That’s why we make freshly prepared dog food. Cooked like you would at home. Delivered in perfect portions. #LI-Hybrid

As a B-Corp certified company; you can be sure you are joining a sustainable company who care about our people, product and our impact on the environment.

Our goal is to help dogs live healthier, happier and longer lives whilst leaving humans smiling after every interaction. We’ve come a long way since our co-founders (Kev & Dave) hand-delivered the first Butternut Box, we now feed a lot of dogs across the UK - but we want to feed dogs everywhere. And to do this, we need a team of brilliant people who share that ambition to come and work with us.

🙌 A bit about what we offer.

• 25 days holiday (plus 8 bank holidays) and an additional day for every year of service
• 5 paid 'paws' days per year to support to learning and/or wellbeing
• £500 personal learning & development budget
• Butternut Box employee discount
• Enhanced parental leave
• Co-working office space.
• Flexible working hours and work from home options
• Cycle to work scheme
• Pension with NEST
• Private Medical Insurance with Vitality
• Private Dental Insurance with Bupa
• Time off for fertility treatments and pregnancy loss
• Paid sabbaticals for squad members with 5 or more years at Butternut
• Discounted gym access through MyGymDiscounts
• Lots of office dogs (Ajax, Brio, Basil, Chorizo, Lenny, Jasper, Peggy, Pip and many more….)

🤩 Our interview process:

• Portfolio review: The hiring manager will review and we will aim to come back to you within 2-3 working days.
• Initial call (30 minutes): Quick introductory chat with our Senior Recruiter.
• Technical interview (60 minutes): Remote interview where you’ll be asked to run through a case study and discuss practical examples from your experience.
• Final interviews (75 minutes): In-person in our office in West London where you’ll get a chance to meet your peers and members of the Senior Leadership team.

ℹ️ Logistics:

• Our product design teams work 3 days per week from our West London office (Monday, Wednesday and Thursday) and 2 days from home. This is non negotiable, so please only apply if you’re within a reasonable commute of London.
• We reserve the right to close the position if we receive a lot of applications. We’re a small recruitment team so do bear with us - we aim to respond to all applicants personally.
• We are unable to offer visa sponsorship for this role.
• We are not looking for recruitment agency support for this role.

❗️A few things to note:

• Butternut Box is an equal opportunity employer and we value diversity and inclusion. We welcome people of different nationalities, backgrounds, experiences, abilities and perspectives.
• As our business has grown so has our responsibility to our community, our planet and our business. We are not perfect, but we are committed to doing business the right way and continually improving our social and environmental performance.
• We're not afraid of putting extra weight on candidates from underrepresented groups. We want strong, diverse teams built from different backgrounds, experiences, and identities. We're ready for the ongoing work that goes into building an inclusive, supportive place for you to do the best work of your career.

#LI-Hybrid