UK Secure Network Implementation Engineer

Job Description

Job Req ID: 57861

Posting Date: 17/04/2026

Function: Business Services & Operations

Location: Sheffield, Glasgow, Manchester, Birmingham

Salary: Competitive + Benefits

About the role

At the heart of what we do is a simple but powerful purpose: using the power of communication to make a better world - for our customers, our communities, and each other.

As a Secure Network Implementation Engineer, you’re not just configuring networks - you’re enabling businesses to thrive, innovate, and stay secure in an ever-connected world. Every solution you deliver helps organizations operate with confidence and efficiency, knowing their network is built right the first time.

Your expertise ensures we exceed expectations, deliver on promises, and create real impact. This is your chance to shape the future of secure connectivity and make a difference where it truly matters.

While this is primarily a daytime role, it may require some element of shift‑pattern working in line with customer and business requirements such as late shifts and Saturdays.

The successful candidate must be willing to undergo Government Security Clearance to SC level, which requires residence in the UK for a minimum of 5 years.

What you’ll be doing

You’ll use your expertise in network configuration to deliver secure, Right First Time solutions that meet customer needs. Your key responsibilities include:

• Leading on complex network configurations and creating bespoke solutions alongside standard templates.
• Translating customer requirements into accurate configurations, diagrams, and clear documentation for deployment.
• Producing site-specific documentation to enable effective on-site implementation.
• Providing remote support during deployment, troubleshooting issues, and applying configuration changes.
• Taking full ownership of orders within your area, progressing them in line with agreed processes.
• Attending customer and project meetings to ensure an exceptional experience.
• Coaching and supporting colleagues, sharing knowledge, and driving best practices.
• Working collaboratively with customers, their representatives, and internal teams to deliver high-quality solutions.
• Promoting efficient ways of working and cost reduction while maintaining standards.

Essential Skills / Experience

• Vendor accreditation or equivalent experience – Cisco CCNA (or equivalent).
• Hands-on experience creating configurations for routing and/or switching components.
• Proficiency with CLI for deploying and troubleshooting Cisco routers and switches.
• Strong knowledge of networking principles, including LAN, WAN and Wireless solutions.
• Solid IT understanding and appreciation of holistic IT solutions.
• Ability to produce clear, concise documentation and communicate technical information effectively to a range of stakeholders.
• Capability to work both independently and collaboratively, managing time and workload proactively.
• Willingness to share knowledge, support colleagues through coaching or mentoring, and contribute to continuous improvement.

Desirable Skills / Experience

• Knowledge or hands‑on experience of SD‑WAN solutions, such as Fortinet, Meraki, and Cisco, within a delivery or support environment.
• Progressing towards or holding professional level certification eg. CCNP (or equivalent).
• Awareness of the IT Managed Services sector and its operational requirements.

Our Package

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life. You can design the package to suit you and your lifestyle. Your core benefits include:

• 10% on target annual bonus
• Access to an online private GP 24/7 for you and your immediate family
• Market-leading paid carers leave with up to 2 weeks off
• Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
• Discounted EE and BT products, including mobile and broadband
• Market leading Pension scheme – 5% from you and 10% from us
• Holiday purchase scheme

You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.

Ready to connect for good and help shape the future? Apply now.

BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.

BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.

Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.

We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.