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BT Group • GBR Ipswich - Orion Building

Technical Delivery Professional

Employment type:  Full time
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Job Description

About the role

As a Technical Delivery Professional, you will manage end-to-end technical delivery engagements for Openreach, supporting the implementation of technical solutions from initial scope to delivery. The role focuses on stakeholder management and coordination to ensure processes, timelines, and business requirements are met throughout the delivery lifecycle, with emphasis on managing internal and external stakeholders and ensuring adherence to roadmaps and budget constraints.

What you’ll be doing

1. Supports full cycle delivery of commercial outcomes for technology developments and solutions.
2. Supports the resolution of risks and issues relating to delivery and any impacts on related components or teams.
3. Supports the collaboration across a range of internal and external stakeholders to resolve issues, update on progress and achieve benefits.
4. Supports with multiple complex medium sized technical deliveries and/ or a single large technical delivery.
5. Supports the monitoring of all actions and activities, from scope to delivery, to ensure adherence to technical roadmap and time and budget constraints.
6. Supports the implementation of improvement of process and service performance and suggest and implement changes to how the team operates.
7. Supports the resolution of technical delivery problems.
8. Participates in a diverse team to deliver medium-sized, technical projects within a specific domain which enable benefits for customers across a portfolio of projects.

Essential Skills / Experience

  • Clear, confident communicator who can explain technical ideas in a simple way, provide regular progress updates, and work effectively with both technical and non-technical stakeholders.
  • Exposure to different delivery methodologies, with an understanding of how teams work in Agile or Waterfall environments and a willingness to adapt ways of working to suit the project context.
  • Negotiation and stakeholder management skills, with the ability to build positive working relationships, listen to different viewpoints, and support constructive discussions to balance delivery needs and stakeholder expectations.
  • Software application development, testing, or design experience

Desirable Skills / Experience

  • Experience managing end-to-end deliveries
  • Good knowledge of Agile methodology

Our Package

  • An annual on-target bonus of 10% (personal and company multipliers).
  • BT Pension scheme: minimum 5% employee contribution, BT contribution 10%.
  • EE Broadband – from £10/month for 150Mb and £20 for 900Mb – lower than any other provider.
  • EE Mobile – Save 50% on Mobile & SIM-only plans or pay just £10/month for an EE SIM.
  • EE TV – Enjoy premium content like Netflix and TNT Sports, with the flexibility to swap packages monthly, starting from just £10/month.
  • Combine Broadband, TV, and Mobile from just £30/month and unlock extra savings when you take both Broadband and Mobile.
  • There’s also great support for working parents, including pay whilst on maternity, adoptive, and paternity leave.
  • 25 days annual leave (not including bank holidays), increasing with service.
  • Volunteering days, so you can give back to your local community.
  • Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV’.

BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.

BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.

Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.

We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.

Apply now

Company benefits

25 (UK, increasing with service) / 21 (India) days annual leave + bank holidays
Adoption leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Bank holiday swaps
Buy or sell annual leave – buy up to 5 days/year pro rata
Carer’s leave – Two weeks paid leave
Cinema discounts
Coaching
Compassionate leave
Complimentary Medical Services
Cycle to work scheme
Employee assistance programme
Employee discounts
Enhanced maternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Enhanced paternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Enhanced pension match/contribution
Enhanced sick pay – 3 months
Faith rooms
In house training
L&D budget – sponsored accreditation available for certain professions
Learning platform – internal and external learning content via Degreed
Learning license – unlimited access
Lunch and learns
Mental health platform access – Silvercloud
Mentoring
Neo-natal leave
Open to job sharing
Open to part time work for some roles
Optional unpaid leave
Private GP service – 24/7 virtual GP access for UK colleagues
Referral bonus
Returnship
Salary sacrifice
Share options
Shared parental leave
Travel loan
Volunteer days – 3 volunteer days per year
Reservist leave
Fertility treatment leave
Pregnancy loss leave
Pregnancy support
Fertility treatment leave
Pregnancy loss leave
Pregnancy support
On-site catering
On-site barista
On-site shower
Modern office
Collaboration spaces
Private booths
On-site wellness room
Open to part-time employees
Open to compressed hours

Working at BT Group

Company employees:

100,000 across BT Group (24,000 at BT Business)

Gender diversity (m:f):

74.3:25.7 (BT Group)

Hiring in countries

Hungary

India

Malaysia

Singapore

United Kingdom

Office Locations

Awards & Accreditations

2nd - Best Workplace Culture

2nd - Best Workplace Culture

Flexa awards 2026
3rd – Most loved - Large companies

3rd – Most loved - Large companies

Flexa awards 2026
Most Family Friendly Company

Top 10 - Most Family Friendly Company

Flexa awards 2025
Best Career Progression

Top 10 - Best Career Progression

Flexa awards 2025

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