Technical Delivery Professional

Job Description

Why this job matters

Deliver measurable business outcomes by coordinating and executing large-scale technology and people transformation initiatives. This role is responsible for hands-on orchestration of automation projects, process improvements, and leadership events, ensuring operational excellence and stakeholder satisfaction. The successful candidate will be a proactive problem-solver, driving digital maturity and efficiency through seamless execution and cross-team collaboration.

What you’ll be doing

Digital Transformation & Automation

• Coordinate the rollout of AI tools and low-code platforms, ensuring timely and effective adoption that boosts productivity and digital maturity.
• Execute the design and implementation of automation solutions (Power Automate, Power Apps, etc.), reducing manual effort and accelerating reporting and workflow cycles.
• Maintain standardised dashboards and analytics, enabling leadership to make fast, data-driven decisions and monitor progress against business metrics.
• Develop and maintain Power BI/Excel dashboards for real-time visibility into finance, delivery, and employee metrics.

Stakeholder & Client Engagement

• Act as the operational point of contact for client stakeholders and senior leadership, ensuring objectives are met and delivery outcomes are achieved.
• Provide executive-level reporting and insights that inform business decisions and enhance stakeholder satisfaction.
• Translate complex delivery and financial data into clear, actionable recommendations.
• Coordinate and execute high-impact leadership events, managing end-to-end logistics, stakeholder communications, and on-the-day delivery.
• Work with senior leaders to design event agendas that drive engagement, knowledge sharing, and business outcomes.
• Oversee post-event analysis and feedback, ensuring continuous improvement and stakeholder satisfaction.

Financial Management

• Oversee Agile billing processes, ensuring financial accuracy, compliance, and timely execution to maximise programme profitability and transparency.
• Track budgets, forecasts, and financial performance, proactively identifying risks and opportunities for resource optimisation.
• Collaborate with cross-functional teams to deliver robust financial controls and actionable insights.
• Execute and refine PMO governance frameworks, ensuring consistent delivery standards and transparent reporting.

The Skills You'll Need

• 4–6 years’ experience in Project Management, or Technical Delivery roles with a proven record of coordinating and executing automation-led projects.
• Demonstrated hands-on expertise in Power Automate, Power Apps, Power BI, and Microsoft Office Suite.
• Experience applying AI tools and Generative AI in delivery or operations.
• Experience in Agile billing, financial tracking, and budget governance.
• Proficiency in Jira and Confluence for project workflow optimisation.
• Excellent stakeholder management and communication skills, with a focus on operational delivery.

Good to Have

• Basic knowledge of Python, SQL, or data analytics.
• Client-facing or onsite delivery experience.
• Certifications in Agile, Project Management, or Cloud technologies.

Key Competencies

• Coordination and execution focus, with a strong drive for delivering business outcomes.
• Advanced problem-solving and automation mindset.
• Financial acumen and attention to detail.
• Collaboration and stakeholder engagement.

About us

BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.

Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.

While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.

Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.