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BT Group

TA Professional, Program Management & Transformation

Location:  IND-Bengaluru-Pritech
Location flexibility:  3 office days / week
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Job Description

About the role

The Business Analyst Professional supports analysis and design under senior guidance, contributing to discovery, stakeholder engagement and problem definition. They document requirements, maintain traceability, assist with process design and backlog refinement, and support testing and defect resolution. They may lead those activities for smaller less complex initiatives. The role develops BA skills, embraces coaching and promotes continuous improvement.

What you’ll be doing

1.Supports discovery and analysis activities to understand business problems, customer needs and the current as-is experience, contributing to clear problem statements and value opportunities.
2.Works with more senior analysts to break down scope into high and low level requirements, facilitating discussions and ensuring requirements are captured accurately and consistently.
3.Contributes to the design of end to end business processes, customer journeys and operating model changes under supervision, including identifying simple unhappy paths and edge cases.
4.Documents business, functional, non functional and data requirements using BA standards and ensures they remain traceable through delivery.
5.Supports feasibility assessments and options analysis by gathering relevant information, mapping impacts and summarising findings for review by more senior BAs.
6.Works collaboratively with product, engineering, service design and operational stakeholders to support alignment and a shared understanding of scope and requirements.
7.Assists with the quality assurance of analysis and design artefacts, updating documentation and ensuring consistency within frameworks and BT standards.
8.Provides input to MVP,MMP recommendations, delivery phasing and backlog refinement, guided by Senior BAs or BA Specialists.
9.Supports the investigation of defects and non compliance with requirements, helping teams understand root causes and recovery options.
10.Actively develops skills in Business Analysis, agile delivery and business design methods, seeking feedback, coaching and opportunities to improve.

Essential Skills / Experience

Desirable Skills / Experience

Our Package

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Working at BT Group

3 office days / week

A little flex time

Company benefits

25 (UK, increasing with service) / 21 (India) days annual leave + bank holidays
Adoption leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Bank holiday swaps
Buy or sell annual leave – buy up to 5 days/year pro rata
Carer’s leave – Two weeks paid leave
Cinema discounts
Coaching
Compassionate leave
Complimentary Medical Services
Cycle to work scheme
Employee assistance programme
Employee discounts
Enhanced maternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Enhanced paternity leave – 18 weeks full pay, 8 weeks half pay, 6 months statutory
Enhanced pension match/contribution
Enhanced sick pay – 3 months
Faith rooms
In house training
L&D budget – sponsored accreditation available for certain professions
Learning platform – internal and external learning content via Degreed
Learning license – unlimited access
Lunch and learns
Mental health platform access – Silvercloud
Mentoring
Neonatal leave
Open to job sharing
Open to part time work for some roles
Optional unpaid leave
Private GP service – 24/7 virtual GP access for UK colleagues
Referral bonus
Returnship
Salary sacrifice
Share options
Shared parental leave
Travel loan
Volunteer days – 3 volunteer days per year
Reservist leave
Fertility treatment leave
Pregnancy loss leave
Pregnancy support
Fertility treatment leave
Pregnancy loss leave
Pregnancy support
On-site catering
On-site barista
On-site shower
Modern office
Collaboration spaces
Private booths
On-site wellness room
Open to part-time employees
Open to compressed hours

Awards & Accreditations

2nd - Best Workplace Culture

2nd - Best Workplace Culture

Flexa awards 2026
3rd – Most loved - Large companies

3rd – Most loved - Large companies

Flexa awards 2026
Most Family Friendly Company

Top 10 - Most Family Friendly Company

Flexa awards 2025
Best Career Progression

Top 10 - Best Career Progression

Flexa awards 2025
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Company employees:

100,000 across BT Group (24,000 at BT Business)

Gender diversity (m:f):

74.3:25.7 (BT Group)

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