Solution Architect

We operate a hybrid model of 3 days in the office and 2 days working from home, please only apply if you are comfortable with this arrangement.

Must hold or be able to achieve SC-level Security Clearance.

About the role

Join BT’s Customer Solutions and Design team as a Solution Architect Specialist, where your work will help design and deliver secure solutions that support critical programmes and contribute to keeping the UK safe and secure.

As a trusted partner, BT plays a vital role in enabling secure, resilient communications and digital capabilities across some of the most sensitive environments. In this role, you will be part of that mission—helping to protect national interests while delivering meaningful outcomes for customers and society.

You’ll work closely with colleagues across business, technology, security and operations, as well as external partners, to turn customer needs into practical, secure and scalable solutions. Together, you will help customers achieve mission-critical outcomes and operate with confidence in complex and fast-changing environments.

Your contribution will matter. You will support the successful delivery of complex programmes, improve customer experience through well-designed solutions, and help drive innovation by developing architectures that are consistent, reusable and future-ready.

What you’ll be doing

• Support Business Development Management and Account teams with customer engagements.
• Support Contract Change teams in responding to change requests and proposals.
• Create solutions meeting the customer needs in addressing business and technical challenges and deliver clear outcomes.
• Support the Programme Delivery teams in providing Implementation governance through the delivery cycle.
• Taking overall solution architecture design ownership.
• Work with stakeholders to understand business and technical requirements.
• Prepare recommendations and design documents, highlighting risks and dependencies.
• Develop solution roadmaps and governance structures.
• Provide input to senior stakeholders on architecture direction and understand the value of proposed solutions.
• Ensure solutions align with enterprise architecture and secure by design standards.
• Promote good practice in architecture governance throughout the solution’s life cycle.
• Keep up to date with industry trends and best practice.
• Contribute to programmes that support wider business goals.
• Share knowledge and support continuous improvement across the team.
• Support and mentor colleagues to build team capability.

Essential Skills / Experience

• Experience in Telecommunication and connectivity systems, including enterprise networking and service provider environments.
• Ability to understand business requirements and turn them into practical solution designs and this goes hand in hand with
• Ability to create clear design documents, proposals and recommendations.Strong communication skills, with the ability to explain technical ideas clearly.

Desirable Skills / Experience

• Ability to problem solve, identify risks, dependencies and impacts within a solution.
• Strong communication skills, with the ability to explain technical ideas clearly.
• A collaborative approach, with a willingness to share knowledge and support others.
• Experience designing and delivering end-to-end technical solutions that meet customer needs.
• Experience working with stakeholders across business, technology and support teams.
• Experience in responding to customer engagements and change proposals.
• Experience of architecture governance, standards and compliance requirements.
• Experience of solution roadmaps and long-term planning.
• Understanding of cyber security principles, including secure by design and risk awareness.
• Awareness of operational service management systems, including lifecycle considerations.
• Experience working in secure environments.
• Experience of network security, boundary protection or secure architectures.
• Understanding of cloud platforms or modern infrastructure approaches.
• Awareness of System & Infrastructure Auditing, CAA standards and compliance requirements.
• Professional certifications (e.g. TOGAF, MBSE, Secure by Design and vendor certifications)

Our Package

Tailored benefits make a real difference. That’s why we offer a comprehensive range to support your growth, wellbeing, and everyday life.
You can design the package to suit you and your lifestyle. Your core benefits include:

• 10% on target annual bonus
• 25 days Holiday
• Access to an online private GP 24/7 for you and your immediate family
• Market-leading paid carers leave with up to 2 weeks off
• Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay
• Discounted EE and BT products, including mobile and broadband
• Market leading Pension scheme – 5% from you and 10% from us
• Holiday purchase scheme

You can select additional benefits, including healthcare, dental, gym memberships and more when you’re ready.
Ready to connect for good and help shape the future? Apply now.

With over 180 years of heritage, BT Business has brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers in the UK

We’re a leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

We are Customer-First Challengers, who are Committed, Clear and Connected. We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.