Software Engineering Specialist

Job Description

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About the role

You will be part of the AI Platforms team, driving the design and deployment of next-generation AI solutions across enterprise systems.
This role plays a critical part in delivering scalable, production-grade AI systems that power intelligent automation, predictive insights, and AI-driven decision-making.
You will work across the full lifecycle - from data engineering and model development to deployment and monitoring - aligning with BT’s strategy to leverage AI for operational excellence and innovation.

What you’ll be doing

• Design and build end-to-end AI/ML systems from data ingestion to production inference
• Develop and optimize machine learning and deep learning models for real-world applications
• Engineer scalable data pipelines using distributed computing frameworks
• Develop production-grade APIs for model serving and AI services
• Implement CI/CD pipelines for ML workflows and automate model deployments
• Ensure model performance through monitoring, drift detection, and continuous improvement
• Design high-availability, fault-tolerant AI platform architectures
• Collaborate with data engineers and platform teams.
• Drive innovation by experimenting with new AI approaches and technologies

BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers.

BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.

Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.

We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.