Software Engineering Specialist

Job Description

Why this job matters

This role presents the opportunity to be part of a highly influential team looking to transform our technology for growth through simplification, Service Operations, strategic investment, and a radical approach.
This role holder will be managing multiple project deliveries, [Agile/Hybrid], Legacy Application Closures and subsequent decommissions. Acceleration for simplification of current Products not only through collaboration with business stakeholders and Delivery Unit leads but Architects, Test Automation, COO etc. Across B2B. Create & manage Roadmaps for legacy estate modernization/Transformation, Move to strategic/Migration/Cost transformation roadmap across streams & help business achieve their strategic goal at pace. Promoting and accelerating the move to the new strategic Platform solutions while managing various existing product Deliveries - across Digital Channel, reporting through JIRA.

What you’ll be doing

• Delivers engineering capabilities linked with transformation/Modernization strategy, managing multiple application closures and demand across digital channels by implementing means of measurability and predictability.
• Improvement Proposition: Collaborate with the Delivery Units and technology teams to identify key opportunities to reduce anomalies & suggest ways to improve delivery.
• Capability analysis of existing and future roadmap technology against the commercial and customer experience ambitions of Enterprise. Coordinate proof of concepts to validate the business case.
• Communications: Establish consistent approaches to keeping key senior stakeholders across Technology and Business engaged in strategy and present delivery, including running workshops and meetings.
• Delivery Assurance: Works with people across Business Digital and Technology to ensure strategy execution, and delivering improvements when needed.
• Stakeholder Management: Strong communicator, able to build relationships, influence and facilitate decision-making across multiple stakeholders, up to at least Director level across Business Digital.
• Ability to cut through complex issues and dive action oriented progress. Programme planning (in Jira)
• Experience of driving IT transformation, including identification and management of dependencies & risks
• Action-oriented: Identifies issues and takes ownership to get to the root cause and address to improve processes and outcome.
• Experience in delivering change : Experience in progressing projects from conception to closure.
• Led at least 2–3 transitions/cutovers for legacy decommission or platform migration with quantifiable benefits (cost take-out, risk reduction, MTTR, cycle-time).
• Thoroughly planned, developed, executed and delivered releases and migrations for critical services, with cutover rehearsal and rollback plans.
• Established monthly/quarterly transformation scorecards and benefit tracking with Finance, COO, Business linking to OKRs and validated cost outputs.

The skills you’ll need to succeed

• Teamwork: Ability to work independently as well as part of a team and collaborate with internal/external teams
• Analytical and Problem-solving skills: Strong analytical and problem-solving skills to identify and address potential security risks.
• Attention to Detail: Ability to pay close attention to detail and ensuring right level of governance model throughout the programme.
• Knowledge of AI tools to build a dependency map, prepare roadmaps, produce decomm plans, Reporting, database/interface/capabilities specifications & inter-dependencies etc for project deliveries.
• Enables migration strategy with management of multiple Application Closures and subsequent decommission of Legacy applications.
• Executes complex technical decisions in line with defined architecture for a wide range of high-performance products, capabilities, and platforms, effectively balancing short-term and long-term Goals.
• Manage and control of digital initiatives and ensures that the organization's investments in digital technologies align with its overall strategic objectives.
• Coach squads on AI-assisted discovery, documentation and AIOps practices; embed continuous-improvement metrics in hypercare.
• Delivered AI-generated runbooks/plans, checklists and comms packs that accelerated ORR/ORB readiness and closure roadmaps.

Experience you’d be expected to have

• Engg Graduate. Telecom Domain Preferred but Open to any Domain.
• Expert knowledge of Agile / Scaled Agile, ways of working. Not a Scrum Master.
• Project Management Methodologies, Team leadership Experience
• Has hands-on experience in IT/Digital transformation/ Delivery.
• Expert in SDLC, Working knowledge on JIRA implementations.
• Good knowledge on Cloud Technology & DevOPs.
• Must have good analytical & Negotiation skills.
• Project / Programme management (Waterfall and Agile)
• Matrix management and stakeholder skills

Our leadership standards

Looking in:
Leading inclusively and Safely
I inspire and build trust through self-awareness, honesty and integrity.
Owning outcomes
I take the right decisions that benefit the broader organisation.

Looking out:
Delivering for the customer
I execute brilliantly on clear priorities that add value to our customers and the wider business.
Commercially savvy
I demonstrate strong commercial focus, bringing an external perspective to decision-making.

Looking to the future:
Growth mindset
I experiment and identify opportunities for growth for both myself and the organisation.
Building for the future
I build diverse future-ready teams where all individuals can be at their best.

About us

BT Group was the world’s first telco and our heritage in the sector is unrivalled. As home to several of the UK’s most recognised and cherished brands – BT, EE, Openreach and Plusnet, we have always played a critical role in creating the future, and we have reached an inflection point in the transformation of our business.

Over the next two years, we will complete the UK’s largest and most successful digital infrastructure project – connecting more than 25 million premises to full fibre broadband. Together with our heavy investment in 5G, we play a central role in revolutionising how people connect with each other.

While we are through the most capital-intensive phase of our fibre investment, meaning we can reward our shareholders for their commitment and patience, we are absolutely focused on how we organise ourselves in the best way to serve our customers in the years to come. This includes radical simplification of systems, structures, and processes on a huge scale. Together with our application of AI and technology, we are on a path to creating the UK’s best telco, reimagining the customer experience and relationship with one of this country’s biggest infrastructure companies.

Change on the scale we will all experience in the coming years is unprecedented. BT Group is committed to being the driving force behind improving connectivity for millions and there has never been a more exciting time to join a company and leadership team with the skills, experience, creativity, and passion to take this company into a new era.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.