Site Support Professional

Location: Gurugram

Mandatory:

About the role

The Partnerships Professional supports partnership management initiatives and functional leadership in executing and monitoring partnership commitments.

What you’ll be doing

Provide accountable cross-site support: Act as the central point of coordination for site administration, governance, communications, engagement and events across Gurugram and Kolkata.

• Provide direct leadership and business-management support: Deliver dependable administrative support to the Consumer India Director and leadership team, including calendar coordination, meeting governance, action tracking, leadership materials, travel and visit logistics, expenses and confidential business requirements.

• Plan and deliver events: Coordinate internal and external events, including sports events, annual meetings, celebrations, team events and community activities, working with Procurement, Facilities, Finance and suppliers.

• Support leadership visits and colleague engagement: Plan end-to-end leadership visits, maintain cross-site calendars and coordinate communications and logistics to provide a consistent leadership and colleague experience.

• Manage sensitive administration: Support expense management, budget and cost tracking, leadership materials and confidential people or organisational information with sound judgement and discretion.

Essential Skills / Experience

Mandatory requirements

• Minimum experience: At least 2 years of relevant experience in business administration, executive or leadership support, site operations support, office management or a comparable coordination role.

• Leadership support experience: At least 2 years of direct experience supporting senior leaders or a leadership team, including complex calendar and meeting coordination, preparation of leadership materials, action tracking, visits, travel or event logistics and confidential administration.

• Administrative delivery: Proven experience independently managing multiple administrative workstreams, deadlines, records, trackers, correspondence and follow-through across a complex operating environment.

• Confidentiality and judgement: Demonstrated ability to handle sensitive people, organisational, financial and leadership information with a high level of integrity, discretion and sound judgement.

• Financial administration: Hands-on experience supporting expenses, purchasing processes, budget or cost tracking and reconciliation, with strong accuracy and attention to detail.

• Communication and materials: Strong written and verbal communication skills, with practical experience preparing professional emails, briefing notes, meeting packs, presentations and colleague communications.

• Digital capability: Strong working knowledge of Microsoft Outlook, Word, PowerPoint, Excel and Teams, including calendar management, document preparation, presentation development and spreadsheet-based tracking.

Desirable Skills / Experience

Additional skills and experience

• Event management and coordination: Experience planning and delivering internal or external events, with strong attention to detail, risk management and execution.

• Planning and organisation: Ability to manage competing priorities, deadlines, stakeholders and dependencies while maintaining accurate records and clear plans.

• Ownership and problem solving: A proactive approach with the ability to anticipate requirements, resolve practical issues and take accountability through to completion.

• Collaboration and adaptability: Comfort working across sites and functions in a fast-paced environment where priorities may change.

• Preferred experience: Previous experience in a large corporate, customer operations, shared-services or multi-site environment is desirable.

Our Package

Join us at a pivotal moment for BT Business. We are executing a multi-year transformation to restore growth, modernise at scale and unlock new markets beyond connectivity. Our ambition is clear – return to sustainable revenue and EBITDA growth, strengthen our market position, and deliver meaningful shareholder value through disciplined execution and bold reinvention.

We are fundamentally reshaping the business – simplifying our portfolio, digitising our customer experience and building market-leading capability across cyber, AI and managed services, all powered by the UK’s leading fixed and mobile networks. This is a shift from a legacy connectivity provider to a modern, solutions-led, AI-first business that can truly differentiate in a competitive and fast-moving market.

With execution momentum building and a clear path to growth, the opportunity now is to scale what works, accelerate performance and fully realise our potential. This is about delivering against ambitious financial outcomes while transforming how we operate – creating a business that is simpler, faster, more innovative and easier to do business with.

If you want to be part of the team shaping the turnaround of a multi-billion-pound business – and building a stronger, more competitive BT for the future – this is your moment.