Senior Network Engineer

Job Description

Join BT as a Senior Network Engineer: Shape the Future of Consumer

Location: Glasgow

Why BT?
We’ve always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world’s first telecommunications company. At our heart we’re a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed.

Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and secure, to delivering large scale technology infrastructure like the creation of BT Sport.

Today in this fast changing, always on, digital world our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before. So, if you have the drive, optimism and resilience to help propel us forward we’ll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that’s you and what you’re looking for, we’d love you to be part of our future

Why this role matters:

As a Senior Network Engineer, you’ll be instrumental in supporting the client enterprise and Data Centre network infrastructure. This role ensures secure, efficient, and resilient connectivity across the organisation, enabling colleagues and customers to stay connected.

You’ll help drive the transformation of legacy systems into modern platforms, working closely with internal teams and external partners to deliver scalable, high-performing network and voice solutions.

What you'll be doing

• Resolve incidents, problems, and service requests via the IT Service Desk.
• Manage lifecycle activities for network devices, including upgrades and capacity planning.
• Contribute to technical solution designs and decision-making processes.
• Collaborate with project teams, engineers, and third-party vendors (BT, Vodafone, Cisco).
• Support continuous improvement initiatives to enhance performance and reduce risk.
• Out-of-Hours work on changes as and when required

The skills you'll need

• Strong expertise in Cisco networking, including ACI and routing protocols (OSPF, BGP).
• CCNP Routing & Switching certification or equivalent experience.
• Proficiency in TCP/IP, LAN/WAN, VPN, and wireless technologies.
• An understanding of how firewalls work at a generic level
• Knowledge of server hardware and Microsoft Windows Server
• Knowledge of datacentre environments including cabling and patching
• Knowledge of network monitoring tools and ServiceNow.
• Strong communication and collaboration skills.

Benefits:

• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%

• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up

• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more

• 22 days annual leave (not including bank holidays), increasing with service

• 24/7 private virtual GP appointments for UK colleagues

• 2 weeks carer’s leave

• World-class training and development opportunities

• Option to join BT Shares Saving schemes

A Few Points To Note:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

Don’t Meet Every Single Requirement:

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.