Senior Commercial Manager, Trading Performance

Job Description

Location: London, Birmingham, Bristol, Manchester, Belfast, Glasgow

Flexible Working: BT have moved to a hybrid working model - you can work from home 2 days per week. This means you’ll be at your contractual location 3 days a week.

Why Sales and Commercial

In Sales and Commercial, we’re building one of the biggest and best sales teams in the country. We’ve got big ambitions to develop a team that has the right ability and will to win. Central to our ambitions are;

• Using our unparalleled expertise to bring first class solutions to market and offer a compelling value proposition to our customers that’s unmatched by our competitors
• Developing a highly skilled, highly efficient sales powerhouse through competitive pricing, an optimised channel model and best in class tools
• Relentless pursuit of a high-performance culture founded on clear career progression and the drive and determination to become the UK’s best sales force

Why this job matters

As a Senior Commercial Trading Manager for trading performance, you will be the single source of truth for trading performance across the Business. You will provide a consolidated, weekly view of trading performance across multiple products and channels, ensuring senior leadership has clear, accurate insight into commercial outcomes. Working closely with Business planning, you will help build our 5-year medium plan and ensure business and financial plans are aligned to strategic objectives. You will collaborate across the trading organisation to drive accountability, challenge performance, and deliver continuous improvement in how we trade.

What you’ll be doing

• Own aggregation of trading forecasts and deliver weekly consolidated reporting across products and channels, articulating overall UK business trading performance against key KPIs to executive stakeholders.
• Build and maintain the 5-year medium-term plan with product and segment targeting; consolidate and challenge forecasting inputs ensuring accuracy and consistency; develop clear trading messages for stakeholder communication.
• Own the quarter-forward activity list and trading risks & opportunities, tracking initiatives from inception through completion; coordinate cross-functional trading projects to ensure delivery and accountability.
• Collaborate with Commercial data, finance and partnership teams to automate reporting, provide volume and value hydraulics for financial modelling, and ensure trading perspectives drive business outcomes.
• Drive accountability for business growth delivery and strategic KPI performance; manage complex stakeholder dependencies and thought leadership across a matrixed organization.
• Challenge trading performance, drive continuous improvement, and ensure all products, channels and initiatives are interlocked and aligned with strategic commercial objectives.

The skills you’ll need

Commercial ManagementRelationship BuildingCommunicationCommercial OptimisationData AnalysisDecision MakingGrowth Mindset

What we would like to see on your CV

• Proven experience building 5-year Medium Term Plans with product and segment targeting.
• Demonstrable experience in commercial or trading operations within a complex, multi-product environment.
• Strong financial literacy with the ability to interpret and challenge data from multiple sources.
• Excellent communication and stakeholder management skills, with confidence to challenge senior leaders and trading leads.
• High attention to detail and the ability to work at pace while managing recurring reporting cycles and shifting commercial priorities.

Benefits include

• Up to 15% on target bonus​
• Health Care
• Car Allowance
• BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%​
• From January 2025, equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.​
• Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.​
• 25 days annual leave (not including bank holidays), increasing with service​
• 24/7 private virtual GP appointments for UK colleagues​
• 2 weeks carer’s leave ​
• World-class training and development opportunities​
• Option to join BT Shares Saving schemes.​

Flexible working

BT have moved to a hybrid working model - you can work from home 2 days per week. This means you’ll be at your contractual location 3 days a week.

#BTBCML25

About us:

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

A FEW POINTS TO NOTE:

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

DON'T MEET EVERY SINGLE REQUIREMENT?

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.